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Join Gallagher Re’s EMEA (Europe, Middle East and South Africa) Team as an Account Manager in Ipswich!  

We’re looking for a proactive and dynamic individual to manage a diverse portfolio of clients. You’ll play a key role in delivering exceptional post-placement services and building strong client relationships. 

• Be the go-to person for your clients, brokers, and internal teams. 

• Understand your clients’ businesses and reinsurance programmes. 

• Provide clear, accurate, and timely updates and reports. 

• Ensure all post-placement services are delivered on time and meet client expectations. 

• Work closely with brokers and internal teams to resolve queries and address client needs. 

• Monitor contracts and programmes, raising any concerns as needed. 

• Attend client meetings, audits, and events to strengthen relationships. 

• Stay compliant with legal, regulatory, and company policies. 

• A-levels (or equivalent) and are eligible to work in the UK. 

• Knowledge of insurance/ reinsurance products and services. 

• Confident with Microsoft Office and have strong IT skills. 

• A great communicator, both written and verbal. 

• A good eye for detail and can organise and prioritise tasks effectively. 

• Team player but can also work independently. 

• Eager to learn, grow, and build strong relationships with clients and colleagues. 

On top of a competitive salary, great teams and exciting career opportunities, we also offer a wide range of benefits.

Below are the minimum core benefits you’ll get, depending on your job level these benefits may improve:

• Minimum of 25 days holiday, plus bank holidays, and the option to ‘buy’ extra days
• Defined contribution pension scheme, which Gallagher will also contribute to
• Life insurance, which will pay 4x your basic annual salary, which you can top-up to 10x
• Income protection, we’ll cover up to 50% of your annual income, with options to top up
• Health cash plan or Private medical insurance

Other benefits include:

• Three fully paid volunteering days per year
• Employee Stock Purchase plan, offering company shares at a discount
• Share incentive plan, HMRC approved, tax effective, stock purchase plan
• Critical illness cover
• Discounted gym membership, with over 3,000 gyms nationally
• Season ticket loan
• Access to a discounted voucher portal to save money on your weekly shop or next big purchase
• Emergency back-up family care
• And many more…

We value inclusion and diversity

Inclusion and diversity (I&D) is a core part of our business, and it’s embedded into the fabric of our organisation. For more than 95 years, Gallagher has led with a commitment to sustainability and to support the communities where we live and work.

Gallagher embraces our employees’ diverse identities, experiences and talents, allowing us to better serve our clients and communities. We see inclusion as a conscious commitment and diversity as a vital strength. By embracing diversity in all its forms, we live out The Gallagher Way to its fullest.

Gallagher is Disability Confident Committed. We have pledged to make sure our recruitment process is inclusive and accessible, in addition to supporting our existing employees with any long-term health conditions or disabilities.

We understand that applicants may have disabilities, if you do, you may find some parts of the recruitment process more challenging than others. Don’t worry, we’re here to help, however, we can only do this if you let us know.

We are seeking a qualified Solicitor to join our Litigation team, based primarily in Tamworth with occasional travel to our Northampton office.

This role offers the opportunity to manage a caseload of litigated Defendant motor claims for self-insured corporate and insurer clients, while also supervising junior team members.

You’ll be part of a collaborative team environment, working closely with peers and managers to deliver excellent outcomes for clients.

• Defend litigated motor claims (personal injury, property damage, credit hire, LVI, and fraud) from issue to trial.
• Assess liability, set and maintain reserves in line with client service level agreements and KPIs.
• Investigate third-party claims and negotiate with insurers, solicitors, and other stakeholders to achieve the best client outcomes.
• Value general and special damages, applying Civil Procedure Rules and relevant authorities.
• Ensure full compliance with office protocols, client agreements, KPIs, and case management systems.
• Supervise and delegate tasks to Claims Administration Assistants, acting as a technical and procedural referral point for the team.
• Maintain compliance with financial transactions under Solicitors Accounts Rules.
• Support the wider litigation team in achieving consistent standards and results.

• Qualified Solicitor.
• Experience in defence claims handling within an insurer or TPA environment.
• Strong self-motivation, initiative, and ability to work independently within a structured framework.
• Excellent communication skills and ability to collaborate effectively with peers and managers.
• Willingness to work from Tamworth during probation, then on a hybrid basis (3 days in office, 2 days from home) - Fridays are designated team office days.
• Eligible to work in the UK.

On top of a competitive salary, great teams and exciting career opportunities, we also offer a wide range of benefits.

Below are the minimum core benefits you’ll get, depending on your job level these benefits may improve:

• Minimum of 25 days holiday, plus bank holidays, and the option to ‘buy’ extra days
• Defined contribution pension scheme, which Gallagher will also contribute to
• Life insurance, which will pay 4x your basic annual salary, which you can top-up to 10x
• Income protection, we’ll cover up to 50% of your annual income, with options to top up
• Health cash plan or Private medical insurance

Other benefits include:

• Three fully paid volunteering days per year
• Employee Stock Purchase plan, offering company shares at a discount
• Share incentive plan, HMRC approved, tax effective, stock purchase plan
• Critical illness cover
• Discounted gym membership, with over 3,000 gyms nationally
• Season ticket loan
• Access to a discounted voucher portal to save money on your weekly shop or next big purchase
• Emergency back-up family care
• And many more…

We value inclusion and diversity

Inclusion and diversity (I&D) is a core part of our business, and it’s embedded into the fabric of our organisation. For more than 95 years, Gallagher has led with a commitment to sustainability and to support the communities where we live and work.

Gallagher embraces our employees’ diverse identities, experiences and talents, allowing us to better serve our clients and communities. We see inclusion as a conscious commitment and diversity as a vital strength. By embracing diversity in all its forms, we live out The Gallagher Way to its fullest.

Gallagher is Disability Confident Committed. We have pledged to make sure our recruitment process is inclusive and accessible, in addition to supporting our existing employees with any long-term health conditions or disabilities.

We understand that applicants may have disabilities, if you do, you may find some parts of the recruitment process more challenging than others. Don’t worry, we’re here to help, however, we can only do this if you let us know.

Join our Housing Division in Chelmsford as an Account Manager. We’re a collaborative team that values service and relationships. You’ll work in a hybrid, flexible environment, supporting a diverse range of commercial clients. This is your chance to make a real difference while growing your career in a supportive and dynamic setting.

In this role, you’ll be the go-to person for your clients, ensuring their needs are met with care and precision. You’ll create and manage documents for new customers, renewals, and adjustments. You’ll also handle queries, confirm cover with insurers, and ensure policies are processed accurately. By exploring all options, you’ll provide the best solutions for your clients. Your work will help maintain data integrity, meet deadlines, and build strong relationships with both clients and insurers.

• Knowledge of commercial insurance.
• Experience working to targets in a regulated environment.
• A focus on customer service with great communication skills.
• Attention to detail and the ability to organise and analyse information.
• Familiarity with Acturis (desirable).
• Eligibility to work in the UK.

On top of a competitive salary, great teams and exciting career opportunities, we also offer a wide range of benefits.

Below are the minimum core benefits you’ll get, depending on your job level these benefits may improve:

• Minimum of 25 days holiday, plus bank holidays, and the option to ‘buy’ extra days
• Defined contribution pension scheme, which Gallagher will also contribute to
• Life insurance, which will pay 4x your basic annual salary, which you can top-up to 10x
• Income protection, we’ll cover up to 50% of your annual income, with options to top up
• Health cash plan or Private medical insurance

Other benefits include:

• Three fully paid volunteering days per year
• Employee Stock Purchase plan, offering company shares at a discount
• Share incentive plan, HMRC approved, tax effective, stock purchase plan
• Critical illness cover
• Discounted gym membership, with over 3,000 gyms nationally
• Season ticket loan
• Access to a discounted voucher portal to save money on your weekly shop or next big purchase
• Emergency back-up family care
• And many more…

We value inclusion and diversity

Inclusion and diversity (I&D) is a core part of our business, and it’s embedded into the fabric of our organisation. For more than 95 years, Gallagher has led with a commitment to sustainability and to support the communities where we live and work.

Gallagher embraces our employees’ diverse identities, experiences and talents, allowing us to better serve our clients and communities. We see inclusion as a conscious commitment and diversity as a vital strength. By embracing diversity in all its forms, we live out The Gallagher Way to its fullest.

Gallagher is Disability Confident Committed. We have pledged to make sure our recruitment process is inclusive and accessible, in addition to supporting our existing employees with any long-term health conditions or disabilities.

We understand that applicants may have disabilities, if you do, you may find some parts of the recruitment process more challenging than others. Don’t worry, we’re here to help, however, we can only do this if you let us know.

In this role, you’ll maintain and develop a portfolio of new and existing corporate clients by providing high-quality advice, to an agreed budget, with a specific focus on client retention.

You’ll identify and expand lines of cover and service delivery from on-going clients via cross-selling while providing a professional high quality service to all clients, colleagues, and other third parties.

• You'll be responsible for client account ownership – anticipate and respond to the ongoing and future needs and objectives of clients, with a prompt and flexible approach to meet and exceed their expectations and ensure consistent delivery of outstanding service.
• Deal with the servicing of all allocated clients including renewals, mid-term amendments and claims and also attend meetings with clients as and when appropriate and/or required
• Process applications and schemes in accordance with published procedures, and take shared responsibility for ensuring that suitability report, fact find and anti-money laundering procedures are properly followed
• Demonstrate extensive and up-to-date technical healthcare knowledge at all times, advising clients as required within the designated Permitted Areas of Activity as confirmed by line management/Compliance
• Maintain and develop strong relationships with both new and existing corporate clients, and is relied upon as their trusted adviser
• Develop effective internal and external relationships to assist in providing an efficient professional service to clients in line with service agreements and manage their expectations on work being undertaken
• Achieve and exceed revenue targets, through retention of existing clients and new business generation to existing clients via cross-selling.
• Prepare detailed client reports, PowerPoint presentations, spreadsheets, etc
• Ensure all work carried out and all communications with clients are in accordance with our compliance procedures and anti-money laundering procedures are followed
• Plus any additional duties and responsibilities that may reasonably be expected to be undertaken in accordance with the role.

Desirable:

• CII qualification
• Technical knowledge and understanding
• Good level of technical healthcare knowledge (ie products, policies, insurance market and related issues) through appropriate industry exams and CPD

Required:

• Strong verbal and written communication skills at all levels, both internally and externally
• High level of accuracy and attention to detail in all areas of work, including ability to produce high standards of documentation
• Continous development of core consulting skills around communication, questioning, listening, report writing and presenting
• Proficiency in using Microsoft suite
• Awareness of the regulatory requirements in respect of ‘advised’ and ‘non-advised’ sales.
• Excellent organisation skills, with the ability to work to tight deadlines and manage multiple tasks
• Eligibility to work in the UK

On top of a competitive salary, great teams and exciting career opportunities, we also offer a wide range of benefits.

Below are the minimum core benefits you’ll get, depending on your job level these benefits may improve:

• Minimum of 25 days holiday, plus bank holidays, and the option to ‘buy’ extra days
• Defined contribution pension scheme, which Gallagher will also contribute to
• Life insurance, which will pay 4x your basic annual salary, which you can top-up to 10x
• Income protection, we’ll cover up to 50% of your annual income, with options to top up
• Health cash plan or Private medical insurance

Other benefits include:

• Three fully paid volunteering days per year
• Employee Stock Purchase plan, offering company shares at a discount
• Share incentive plan, HMRC approved, tax effective, stock purchase plan
• Critical illness cover
• Discounted gym membership, with over 3,000 gyms nationally
• Season ticket loan
• Access to a discounted voucher portal to save money on your weekly shop or next big purchase
• Emergency back-up family care
• And many more…

We value inclusion and diversity

Inclusion and diversity (I&D) is a core part of our business, and it’s embedded into the fabric of our organisation. For more than 95 years, Gallagher has led with a commitment to sustainability and to support the communities where we live and work.

Gallagher embraces our employees’ diverse identities, experiences and talents, allowing us to better serve our clients and communities. We see inclusion as a conscious commitment and diversity as a vital strength. By embracing diversity in all its forms, we live out The Gallagher Way to its fullest.

Gallagher is Disability Confident Committed. We have pledged to make sure our recruitment process is inclusive and accessible, in addition to supporting our existing employees with any long-term health conditions or disabilities.

We understand that applicants may have disabilities, if you do, you may find some parts of the recruitment process more challenging than others. Don’t worry, we’re here to help, however, we can only do this if you let us know.

We are seeking a dedicated Claims Handler to join our team and act in the best interests of the Company by delivering a high‑quality, cost‑effective claims service to customers.  The role will be based either at the Leatherhead or Chelmsford office.

This role plays a vital part in achieving our claims business goals within established handling authorities.

The role requires applying professional skills, experience, and judgement to optimise the Company’s financial performance, contributing to short‑ and long‑term business objectives including budget and EBITDAC targets. The position involves delivering a high standard of service to clients and insurers, while consistently upholding the Company’s reputation through honesty, integrity, and good faith in all dealings with employees, customers, suppliers, and the wider community.

• Handle referrals/queries from Admin Assistants
• Liaise with Insurers, Accounts and Underwriting departments
• Handle and execute all allocated claims workload in accordance with the companies laid down service standards
• Promptly handle and positively resolve all enquiries from both customer and external contacts to ensure delivery of a focused claims service
• Deliver a high quality, cost effective claims service to customers
• Ensure effective and prompt settlement of claims in specialist areas
• Communicate effectively with Underwriting team prior to either confirming or declining cover
• Operate within the confines of the agreed personal delegated claims authority as defined
• Assist other departmental staff with their allocated workload at the behest of the department manager, particularly in times of staff absence
• Utilise company preferred insurance pool
• Reports complaints effectively in line with the companies complaints procedure
• Acts at all times in adherence to the FCA rules and in accordance with the company staff handbook.

• Understand the principals and practice of insurance, specifically relating to motor and non-motor insurance as applicable
• Knowledge of market practices in settling third party claims, AD and total loss claims
• Knowledge of MID (Motor Insurers Database) procedures and requirements as applicable
• Effective use and understanding of technology required to transact business
• Knowledge of FCA requirements, specifically in respect of data security and management of customer information
• Basic financial management skills
• Firm grasp of need to be accurate in use and entry of data
• A good ability to use standard MS office products being Outlook, Excel, Word and Powerpoint

On top of a competitive salary, great teams and exciting career opportunities, we also offer a wide range of benefits.

Below are the minimum core benefits you’ll get, depending on your job level these benefits may improve:

• Minimum of 25 days holiday, plus bank holidays, and the option to ‘buy’ extra days
• Defined contribution pension scheme, which Gallagher will also contribute to
• Life insurance, which will pay 4x your basic annual salary, which you can top-up to 10x
• Income protection, we’ll cover up to 50% of your annual income, with options to top up
• Health cash plan or Private medical insurance

Other benefits include:

• Three fully paid volunteering days per year
• Employee Stock Purchase plan, offering company shares at a discount
• Share incentive plan, HMRC approved, tax effective, stock purchase plan
• Critical illness cover
• Discounted gym membership, with over 3,000 gyms nationally
• Season ticket loan
• Access to a discounted voucher portal to save money on your weekly shop or next big purchase
• Emergency back-up family care
• And many more…

We value inclusion and diversity

Inclusion and diversity (I&D) is a core part of our business, and it’s embedded into the fabric of our organisation. For more than 95 years, Gallagher has led with a commitment to sustainability and to support the communities where we live and work.

Gallagher embraces our employees’ diverse identities, experiences and talents, allowing us to better serve our clients and communities. We see inclusion as a conscious commitment and diversity as a vital strength. By embracing diversity in all its forms, we live out The Gallagher Way to its fullest.

Gallagher is Disability Confident Committed. We have pledged to make sure our recruitment process is inclusive and accessible, in addition to supporting our existing employees with any long-term health conditions or disabilities.

We understand that applicants may have disabilities, if you do, you may find some parts of the recruitment process more challenging than others. Don’t worry, we’re here to help, however, we can only do this if you let us know.

On top of a competitive salary, great teams and exciting career opportunities, we also offer a wide range of benefits.

Below are the minimum core benefits you’ll get, depending on your job level these benefits may improve:

• Minimum of 25 days holiday, plus bank holidays, and the option to ‘buy’ extra days
• Defined contribution pension scheme, which Gallagher will also contribute to
• Life insurance, which will pay 4x your basic annual salary, which you can top-up to 10x
• Income protection, we’ll cover up to 50% of your annual income, with options to top up
• Health cash plan or Private medical insurance

Other benefits include:

• Three fully paid volunteering days per year
• Employee Stock Purchase plan, offering company shares at a discount
• Share incentive plan, HMRC approved, tax effective, stock purchase plan
• Critical illness cover
• Discounted gym membership, with over 3,000 gyms nationally
• Season ticket loan
• Access to a discounted voucher portal to save money on your weekly shop or next big purchase
• Emergency back-up family care
• And many more…

We value inclusion and diversity

Inclusion and diversity (I&D) is a core part of our business, and it’s embedded into the fabric of our organisation. For more than 95 years, Gallagher has led with a commitment to sustainability and to support the communities where we live and work.

Gallagher embraces our employees’ diverse identities, experiences and talents, allowing us to better serve our clients and communities. We see inclusion as a conscious commitment and diversity as a vital strength. By embracing diversity in all its forms, we live out The Gallagher Way to its fullest.

Gallagher is Disability Confident Committed. We have pledged to make sure our recruitment process is inclusive and accessible, in addition to supporting our existing employees with any long-term health conditions or disabilities.

We understand that applicants may have disabilities, if you do, you may find some parts of the recruitment process more challenging than others. Don’t worry, we’re here to help, however, we can only do this if you let us know.

Do you enjoy helping others and providing brilliant service to every customer you speak to? Are you looking for a job which provides full training, and support to gain industry qualifications and potential career progression opportunities all over the world? If so, we’d love you to apply for one of our exciting Sales and Renewals opportunities in our Insurance team.

• These are full-time, permanent roles
• We are based in Romford with easy access from bus links, we are located a 5-minute walk from the train station.
• 37.5 hours per week. Our hours are Monday to Friday, between 8:30am - 7:00pm
• Saturday shift once every 3 weeks, 9am - 5pm
• Additional average earning from £3,000 - £8,000 per year 
• We have a 8-week structured training programme and a dedicated training team to ensure you have all the support you need to be successful.

• Previous call centre experience is not necessary but desirable. We provide full training which covers everything from our product range to our phone system
• Experience in a previous customer-facing role is preferable, such as within retail, hospitality, care, education, or sales
• You will enjoy speaking to people and will use your outstanding communication skills to speak openly and expertly on the phone to customers. You will be able to build strong rapport and take a genuine interest in their needs

On top of a competitive salary, great teams and exciting career opportunities, we also offer a wide range of benefits.

Below are the minimum core benefits you’ll get, depending on your job level these benefits may improve:

• Minimum of 25 days holiday, plus bank holidays, and the option to ‘buy’ extra days
• Defined contribution pension scheme, which Gallagher will also contribute to
• Life insurance, which will pay 4x your basic annual salary, which you can top-up to 10x
• Income protection, we’ll cover up to 50% of your annual income, with options to top up
• Health cash plan or Private medical insurance

Other benefits include:

• Three fully paid volunteering days per year
• Employee Stock Purchase plan, offering company shares at a discount
• Share incentive plan, HMRC approved, tax effective, stock purchase plan
• Critical illness cover
• Discounted gym membership, with over 3,000 gyms nationally
• Season ticket loan
• Access to a discounted voucher portal to save money on your weekly shop or next big purchase
• Emergency back-up family care
• And many more…

We value inclusion and diversity

Inclusion and diversity (I&D) is a core part of our business, and it’s embedded into the fabric of our organisation. For more than 95 years, Gallagher has led with a commitment to sustainability and to support the communities where we live and work.

Gallagher embraces our employees’ diverse identities, experiences and talents, allowing us to better serve our clients and communities. We see inclusion as a conscious commitment and diversity as a vital strength. By embracing diversity in all its forms, we live out The Gallagher Way to its fullest.

Gallagher is Disability Confident Committed. We have pledged to make sure our recruitment process is inclusive and accessible, in addition to supporting our existing employees with any long-term health conditions or disabilities.

We understand that applicants may have disabilities, if you do, you may find some parts of the recruitment process more challenging than others. Don’t worry, we’re here to help, however, we can only do this if you let us know.

As an Underwriter for Bristol Underwriting Management, a division of Pen Underwriting, you will be responsible for adding to the sustainable growth of the Professional Indemnity book by delivering profitable premium and conversion growth across the business and contributing in developing and implementation of the underwriting strategy.  

You will help drive the strategic planning/direction of the business and its products. You will also be responsible for interacting and collaborating with colleagues internally and building relationships with new brokers as well as maintaining and improving existing broker relationships and partner insurers. 

• Underwrite and assess risk adhering to the underwriting philosophy, rules and guidelines, use of rating tools and pricing methodologies and documentation standards to maximise business growth and profitability.  

• Actively participates in seeking new business opportunities within existing relationships and within the wider insurance market. 

• Engaging with brokers in servicing and renewal of the existing book that supports underwriting strategy, consistent with business growth and target loss ratio. 

• Taking underwriting referrals, providing expert underwriting guidance, coaching and mentoring to less experienced underwriters - helping them build product specific knowledge and sales skills amongst underwriters to ensure the profitability and sustainability of the portfolio.  

• Develop and maintain strong broker relationships across the regions and contributing to the team’s goal of writing a sustainable portfolio of professional indemnity business  

• Develop and leverage productive relationship within other departments to Collaborate with cross-functional teams to optimise processes and enhance overall efficiency.  

• Actively participate in regularly scheduled strategy, Sales and underwriting meetings. 

• Analyse market trends, competitor activities, and regulatory changes to identify opportunities and threats. 

• Perform other duties and projects as assigned. 

• Underwriting experience required 
• Professional Indemnity experience required 
• Chartered Insurance Institute (CII) Certification preferred. 

• Working knowledge of the insurance marketplace.
• Demonstrates an ability and desire to learn about the enterprise and business unit critical business issues and financial drivers. 

• General knowledge of organisational and regulatory rules, policies and procedures and effectively employs that knowledge in day-to-day work activities. 

• Demonstrates basic ability in the areas of customer focus and positive broker interaction. 

• Basic analytical thinking/financial acumen.
• Identifies current or future problems or opportunities, analyses, synthesises and compares information to understand issues, identifies cause/effect relationships, and explores alternatives to support sound decision making. 

#LI-EO1

On top of a competitive salary, great teams and exciting career opportunities, we also offer a wide range of benefits.

Below are the minimum core benefits you’ll get, depending on your job level these benefits may improve:

• Minimum of 25 days holiday, plus bank holidays, and the option to ‘buy’ extra days
• Defined contribution pension scheme, which Gallagher will also contribute to
• Life insurance, which will pay 4x your basic annual salary, which you can top-up to 10x
• Income protection, we’ll cover up to 50% of your annual income, with options to top up
• Health cash plan or Private medical insurance

Other benefits include:

• Three fully paid volunteering days per year
• Employee Stock Purchase plan, offering company shares at a discount
• Share incentive plan, HMRC approved, tax effective, stock purchase plan
• Critical illness cover
• Discounted gym membership, with over 3,000 gyms nationally
• Season ticket loan
• Access to a discounted voucher portal to save money on your weekly shop or next big purchase
• Emergency back-up family care
• And many more…

We value inclusion and diversity

Inclusion and diversity (I&D) is a core part of our business, and it’s embedded into the fabric of our organisation. For more than 95 years, Gallagher has led with a commitment to sustainability and to support the communities where we live and work.

Gallagher embraces our employees’ diverse identities, experiences and talents, allowing us to better serve our clients and communities. We see inclusion as a conscious commitment and diversity as a vital strength. By embracing diversity in all its forms, we live out The Gallagher Way to its fullest.

Gallagher is Disability Confident Committed. We have pledged to make sure our recruitment process is inclusive and accessible, in addition to supporting our existing employees with any long-term health conditions or disabilities.

We understand that applicants may have disabilities, if you do, you may find some parts of the recruitment process more challenging than others. Don’t worry, we’re here to help, however, we can only do this if you let us know.

Pen Underwriting, a leading MGA in the UK Market are looking for an experienced Underwriting Manager to join our financial lines team in Bristol and continue to drive success within our commercial division.

As an Underwriting Manager, you will play a pivotal role in achieving our income and profit objectives by managing the technical performance of the Financial Lines accounts. Your primary focus will be to underwrite, manage, and sell products offered by binding and brokerage carriers, with an emphasis on writing new business to meet our business goals.

• Manage the Financial Lines account to ensure company objectives are met.
• Collaborate with the management team to develop and implement the divisional plan, achieving financial income and loss ratio objectives, technical standards, and customer service standards.
• Work collaboratively with other parts of the organisation
• Enhance Pen's local presence by establishing strong relationships with key directors and staff at important brokers and influencers in the local insurance market.
• Provide technical and commercial market intelligence feedback to the management team.
• Maintain and disseminate knowledge of relevant technical issues to ensure the regional underwriting and sales teams are up-to-date.
• Undertake referral cases above the authority levels of underwriters within your control.
• Ensure company underwriting philosophies and procedures are understood and followed.
• Manage and control the flow of work to achieve service standards.
• Allocate underwriting authorities within the region and maintain standards through structured audits.
• Manage, motivate, and develop underwriting staff, overseeing their technical skills development through training and guidance.

Technical Knowledge:

• Understanding of underwriting complex risks and the use of specialist information.
• Robust knowledge of general insurance, legal principles, and practices, especially within Financial Lines
• Knowledge of underwriting principles, reinsurance arrangements, and financial management systems.
• Effective use of systems technology required to transact business.

Experience:

• Strong commercial risks underwriting within a management remit.
• Proven track record in planning and prioritising business goals, meeting financial objectives.
• Excellent communication and collaboration skills.
• Ability to manage and sustain key relationship networks.
• Experience in embedding processes/structures to manage compliance standards.

Skills:

• Excellent planning and analytical skills.
• Strong interpersonal and management skills.
• Credible at decision-maker level.
• Persistent and tenacious in achieving results.
• Self-motivated and proactive in risk management.
• Committed to learning and developing industry knowledge.
• Proficient in MS Office and relevant IT systems.

#LI-EO1

On top of a competitive salary, great teams and exciting career opportunities, we also offer a wide range of benefits.

Below are the minimum core benefits you’ll get, depending on your job level these benefits may improve:

• Minimum of 25 days holiday, plus bank holidays, and the option to ‘buy’ extra days
• Defined contribution pension scheme, which Gallagher will also contribute to
• Life insurance, which will pay 4x your basic annual salary, which you can top-up to 10x
• Income protection, we’ll cover up to 50% of your annual income, with options to top up
• Health cash plan or Private medical insurance

Other benefits include:

• Three fully paid volunteering days per year
• Employee Stock Purchase plan, offering company shares at a discount
• Share incentive plan, HMRC approved, tax effective, stock purchase plan
• Critical illness cover
• Discounted gym membership, with over 3,000 gyms nationally
• Season ticket loan
• Access to a discounted voucher portal to save money on your weekly shop or next big purchase
• Emergency back-up family care
• And many more…

We value inclusion and diversity

Inclusion and diversity (I&D) is a core part of our business, and it’s embedded into the fabric of our organisation. For more than 95 years, Gallagher has led with a commitment to sustainability and to support the communities where we live and work.

Gallagher embraces our employees’ diverse identities, experiences and talents, allowing us to better serve our clients and communities. We see inclusion as a conscious commitment and diversity as a vital strength. By embracing diversity in all its forms, we live out The Gallagher Way to its fullest.

Gallagher is Disability Confident Committed. We have pledged to make sure our recruitment process is inclusive and accessible, in addition to supporting our existing employees with any long-term health conditions or disabilities.

We understand that applicants may have disabilities, if you do, you may find some parts of the recruitment process more challenging than others. Don’t worry, we’re here to help, however, we can only do this if you let us know.

As a Graduate Reinsurance Broker, you will be immersed in all aspects of client work, business development and internal service delivery for a varied and international client base from early in your career, including:

• Assisting in the marketing, negotiation, placing and servicing of client accounts, working with people at all levels within the client’s organisation
• Creating and interpreting numerical and financial analysis
• Helping to structure, place and service transactions, including drafting contracts
• Preparing pitch documents and presentation materials

You will also have the opportunity for:

• Domestic or global travel, as required
• Increasing opportunities for client interaction and responsibility as your experience and capabilities evolve
• Support for industry qualifications

Educational Requirements

Minimum 2:1 degree in any subject area and 128 UCAS points (2017 UK tariff)

Essential

• Must speak German at a miminum B2 or Business Level

Desired Skills and Qualifications

• Demonstrated enthusiasm and keen interest in the fields of Insurance, Risk Management, and Reinsurance.
• Proven ability to cultivate and maintain robust relationships with internal and external stakeholders across all organizational levels.
• Proficiency in Microsoft Office Suite, including Excel, Word, and PowerPoint.
• Strong desire and motivation to assume early responsibilities and leadership roles.
• Proactive initiative and determination to drive projects to successful outcomes.
• Team-oriented mindset with a willingness to collaborate effectively.
• Personable demeanour with strong interpersonal skills.
• Confident and articulate communicator.
• Acute commercial awareness and business acumen.
• Unwavering integrity and ethical standards.
• Exceptional collaborative abilities.
• Strong financial literacy and analytical skills.
• Meticulous attention to detail and diligence.
• Effective problem-solving and resolution capabilities.
• High adaptability and resilience in dynamic environments.
• Excellent presentation and public speaking skills.
• Persuasive negotiation skills and strategic influence.

The Application Process

Stage 1: Online application

Stage 2: Telephone Interview

Stage 3: Assessment Centre

Stage 4: Final interview

Stage 5: Offers made

Start date for the UK, International & Specialty Programme will be September 2026.

On top of a competitive salary, great teams and exciting career opportunities, we also offer a wide range of benefits.

Below are the minimum core benefits you’ll get, depending on your job level these benefits may improve:

• Minimum of 25 days holiday, plus bank holidays, and the option to ‘buy’ extra days
• Defined contribution pension scheme, which Gallagher will also contribute to
• Life insurance, which will pay 4x your basic annual salary, which you can top-up to 10x
• Income protection, we’ll cover up to 50% of your annual income, with options to top up
• Health cash plan or Private medical insurance

Other benefits include:

• Three fully paid volunteering days per year
• Employee Stock Purchase plan, offering company shares at a discount
• Share incentive plan, HMRC approved, tax effective, stock purchase plan
• Critical illness cover
• Discounted gym membership, with over 3,000 gyms nationally
• Season ticket loan
• Access to a discounted voucher portal to save money on your weekly shop or next big purchase
• Emergency back-up family care
• And many more…

We value inclusion and diversity

Inclusion and diversity (I&D) is a core part of our business, and it’s embedded into the fabric of our organisation. For more than 95 years, Gallagher has led with a commitment to sustainability and to support the communities where we live and work.

Gallagher embraces our employees’ diverse identities, experiences and talents, allowing us to better serve our clients and communities. We see inclusion as a conscious commitment and diversity as a vital strength. By embracing diversity in all its forms, we live out The Gallagher Way to its fullest.

Gallagher is Disability Confident Committed. We have pledged to make sure our recruitment process is inclusive and accessible, in addition to supporting our existing employees with any long-term health conditions or disabilities.

We understand that applicants may have disabilities, if you do, you may find some parts of the recruitment process more challenging than others. Don’t worry, we’re here to help, however, we can only do this if you let us know.

Join our Retirement Communications Team in an exciting sales role, helping businesses with tailored communication solutions. We are looking for a driven and relationship-focused individual to identify and secure new business opportunities, exceed revenue targets through proactive sales efforts, and enhance Gallagher’s reputation in the retirement communications space. You will work closely with the team to ensure a seamless transition from winning new business to delivering successful projects, all while providing exceptional service to clients, colleagues, and partners.

If you are passionate about building connections and achieving results in an inclusive and supportive environment, we would love to hear from you.

• Responsible for new business development with corporate clients – actively look for, prospect and convert new business opportunities in order to meet and exceed financial targets 
• Build and proactively manage your own sales pipeline 
• Research, evaluate and pursue additional leads/prospects through research 
• Promote and market Gallagher business through extensive and persistent outbound emails and calls to prospective clients 
• Demonstrate sound knowledge of the UK retirement communications market and talk confidently to prospective clients about Gallagher propositions 
• Proactively run discovery/strategy/roundtable/knowledge sharing sessions as part of the prospecting process 
• Write thought leadership pieces and use social media platforms to enhance business reputation 
• Ensure the profitable growth of the business by identifying and proactively developing and securing additional revenue from new client relationships through cross selling initiatives, referrals, professional connections and leveraging Gallagher’s internal network  
• Schedule, prepare for and run prospecting meetings  
• Organise and run sales events, attend industry events and conferences including speaking engagements 
• Work collaboratively with other Gallagher sales representatives on joint new business opportunities and pitches 
• Lead on direct tender responses and sales pitches, including the preparation and delivery of required proposals, PowerPoint presentations etc 
• Maintain all contacts/opportunities and record all progress in agreed CRM tools 
• Ensure the highest possible quality of data in CRM system 
• Adhere to all GPDR requirements 
• Work with the Retirement Communications Team to support the acquisition of new accounts  
• Undertake all prospecting in a professional, timely and compliant manner in liaison with other teams as required 
• Attend team/Consultant meetings to share and exchange views and drive forward best practice and innovation within our services portfolio 
• Draw up and negotiate on services/fee proposals with new clients – subject to the approval protocols in force 
• Line manage and professionally develop other Sales Development Representatives in the team 
• Carry out duties with our internal policies and procedures in accordance with applicable laws, rules, regulation, good governance and Gallagher’s shared values, including putting clients at the heart of our business 
• Take all reasonable steps to ensure the part of the business for which you are accountable for, demonstrably complies with applicable laws, rules, regulation, good governance and Gallagher’s shared values, including putting clients at the heart of our business. If shortcomings are identified, take responsibility for remedial action planning and action in conjunction with the relevant experts within the firm 

• Up to date technical knowledge of the UK retirement market  
• Prior use of LinkedIn Sales Navigator, ZoomInfo, Outreach, and Salesforce preferred  
• Drive to keep up to date with key developments, industry/market changes and regulations  
• IT literate – Microsoft Office (Excel, Word, PowerPoint) and relevant internal systems/databases 
• ​​Demonstrable experience within a similar role  
• ​Demonstrable record of high sales success, with ability to manage and develop business from new clients in the corporate/trustee client arena  
• ​Sales orientated: outstanding customer service, translates client needs into engagements, demonstrates commerciality in their actions, establishes network of external clients, developing and maintaining strong relationships 
• ​Strong verbal and written communication/presentation skills both internally and externally 
• ​Ability to negotiate effectively with prospects at Board level  
• ​Excellent organisation skills, with ability to work to tight deadlines and manage multiple tasks 
• ​Ability to work under pressure, solve problems and develop workable solutions 
• ​High level of accuracy and attention to detail in all areas of work, including ability to produce high standards of documentation 
• ​Proven project management capability and experience 
• ​Able to deal with change in a positive way 

On top of a competitive salary, great teams and exciting career opportunities, we also offer a wide range of benefits.

Below are the minimum core benefits you’ll get, depending on your job level these benefits may improve:

• Minimum of 25 days holiday, plus bank holidays, and the option to ‘buy’ extra days
• Defined contribution pension scheme, which Gallagher will also contribute to
• Life insurance, which will pay 4x your basic annual salary, which you can top-up to 10x
• Income protection, we’ll cover up to 50% of your annual income, with options to top up
• Health cash plan or Private medical insurance

Other benefits include:

• Three fully paid volunteering days per year
• Employee Stock Purchase plan, offering company shares at a discount
• Share incentive plan, HMRC approved, tax effective, stock purchase plan
• Critical illness cover
• Discounted gym membership, with over 3,000 gyms nationally
• Season ticket loan
• Access to a discounted voucher portal to save money on your weekly shop or next big purchase
• Emergency back-up family care
• And many more…

We value inclusion and diversity

Inclusion and diversity (I&D) is a core part of our business, and it’s embedded into the fabric of our organisation. For more than 95 years, Gallagher has led with a commitment to sustainability and to support the communities where we live and work.

Gallagher embraces our employees’ diverse identities, experiences and talents, allowing us to better serve our clients and communities. We see inclusion as a conscious commitment and diversity as a vital strength. By embracing diversity in all its forms, we live out The Gallagher Way to its fullest.

Gallagher is Disability Confident Committed. We have pledged to make sure our recruitment process is inclusive and accessible, in addition to supporting our existing employees with any long-term health conditions or disabilities.

We understand that applicants may have disabilities, if you do, you may find some parts of the recruitment process more challenging than others. Don’t worry, we’re here to help, however, we can only do this if you let us know.

We are looking to recruit a Client Advisor to join our growing successful Public Sector and Education Division based in our Manchester, Birmingham or Swindon office.

Our Public Sector and Education Division is a fast-paced, collaborative, and competitive group of professionals who are all driven to succeed. If you share this attitude, we look forward to hearing from you.

In this role you will build good relationships with our clients, showcasing your technical expertise and excellent communication skills. Reporting directly in to the PSE Team Manager, you will work with experienced Client Directors and together provide outstanding service to our clients within the Public Sector and Education division.

This role can be based out of either our Manchester, Birmingham or Swindon office.

• Create documents for new customers about their insurance requirements
• Obtain renewal terms for customers and research suitable alternatives to produce presentations; our account managers discuss these with customers during face to face meetings.
• Coordinate all renewal quotes for existing customers along with any mid-term adjustments to be considered. Ensure all customer details are recorded accurately and entered onto system in a timely fashion
• Manage insurer queries in relation to customer policies. Confirm cover with relevant insurers, process policies and chase up outstanding documentation when required
• Secure delivery of policy documentation from insurers and check prior to approval and release by Account Executive
• Deal with account queries and credit control matters highlighting any concerns to account managers in a timely manner
• Grasp and apply fundamental legal and regulatory policy for internal policies and the insurance contract as required.

• Larger Commercial/ Corporate Insurance cross class experience is desirable
• Holding or working towards one of the Chartered Insurance Institute Qualifications: Dip CII/ FIT is desirable as is being educated to GCSE standard or equivalent.
• Worked to targets within a regulated, measurable framework and achieved SLA’s
• Risk aware in handling customer information. Able to recognise potential risk and seek advice when required
• Evidence of rapport-building and experience in providing solid customer service focus with outstanding communication and social skills.
• Due diligence and process driven to deadlines, happy to forward plan, organise and analyse information.
• Highly accurate with a strong attention to detail, using initiative when assisting team members
• Fully proficient in MS office
• Eligible to work in the UK

On top of a competitive salary, great teams and exciting career opportunities, we also offer a wide range of benefits.

Below are the minimum core benefits you’ll get, depending on your job level these benefits may improve:

• Minimum of 25 days holiday, plus bank holidays, and the option to ‘buy’ extra days
• Defined contribution pension scheme, which Gallagher will also contribute to
• Life insurance, which will pay 4x your basic annual salary, which you can top-up to 10x
• Income protection, we’ll cover up to 50% of your annual income, with options to top up
• Health cash plan or Private medical insurance

Other benefits include:

• Three fully paid volunteering days per year
• Employee Stock Purchase plan, offering company shares at a discount
• Share incentive plan, HMRC approved, tax effective, stock purchase plan
• Critical illness cover
• Discounted gym membership, with over 3,000 gyms nationally
• Season ticket loan
• Access to a discounted voucher portal to save money on your weekly shop or next big purchase
• Emergency back-up family care
• And many more…

We value inclusion and diversity

Inclusion and diversity (I&D) is a core part of our business, and it’s embedded into the fabric of our organisation. For more than 95 years, Gallagher has led with a commitment to sustainability and to support the communities where we live and work.

Gallagher embraces our employees’ diverse identities, experiences and talents, allowing us to better serve our clients and communities. We see inclusion as a conscious commitment and diversity as a vital strength. By embracing diversity in all its forms, we live out The Gallagher Way to its fullest.

Gallagher is Disability Confident Committed. We have pledged to make sure our recruitment process is inclusive and accessible, in addition to supporting our existing employees with any long-term health conditions or disabilities.

We understand that applicants may have disabilities, if you do, you may find some parts of the recruitment process more challenging than others. Don’t worry, we’re here to help, however, we can only do this if you let us know.

Join our EMEA client servicing team in Ipswich as a Claims and Pro Rata Handler!  

This role will focus on handling reinsurance claims and preparing data to present to clients and markets. You’ll play a key role in delivering excellent service to our clients and maintaining strong relationships. 

• Process claims and cash call instructions promptly, ensuring clear communication with clients and reinsurers. 
• Review and analyse technical documents to ensure compliance with contracts. 
• Negotiate claim agreements with reinsurers and resolve queries efficiently. 
• Input and monitor client figures in our accounting system, meeting key performance indicators. 
• Support the preparation of presentations, renewal information, and technical advice for clients and markets. 
• Build and maintain strong relationships with clients, reinsurers, and third parties. 
• Collaborate with colleagues across teams to ensure seamless client service. 
• Perform quality checks and adhere to company policies and regulatory requirements. 

We’re looking for someone who:

• Has A-level qualifications or relevant industry experience.
• Is confident using Microsoft Office and other IT tools. 
• Communicates clearly and effectively, both in writing and verbally. 
• Pays attention to detail and can organise and prioritise tasks. 
• Works well in a team and independently, with a willingness to learn and grow. 
• Builds strong relationships with clients and colleagues. 
• Manages time effectively and meets deadlines. 
• Has knowledge of reinsurance policies relevant to the role. 
• Eligible to work in the UK.

On top of a competitive salary, great teams and exciting career opportunities, we also offer a wide range of benefits.

Below are the minimum core benefits you’ll get, depending on your job level these benefits may improve:

• Minimum of 25 days holiday, plus bank holidays, and the option to ‘buy’ extra days
• Defined contribution pension scheme, which Gallagher will also contribute to
• Life insurance, which will pay 4x your basic annual salary, which you can top-up to 10x
• Income protection, we’ll cover up to 50% of your annual income, with options to top up
• Health cash plan or Private medical insurance

Other benefits include:

• Three fully paid volunteering days per year
• Employee Stock Purchase plan, offering company shares at a discount
• Share incentive plan, HMRC approved, tax effective, stock purchase plan
• Critical illness cover
• Discounted gym membership, with over 3,000 gyms nationally
• Season ticket loan
• Access to a discounted voucher portal to save money on your weekly shop or next big purchase
• Emergency back-up family care
• And many more…

We value inclusion and diversity

Inclusion and diversity (I&D) is a core part of our business, and it’s embedded into the fabric of our organisation. For more than 95 years, Gallagher has led with a commitment to sustainability and to support the communities where we live and work.

Gallagher embraces our employees’ diverse identities, experiences and talents, allowing us to better serve our clients and communities. We see inclusion as a conscious commitment and diversity as a vital strength. By embracing diversity in all its forms, we live out The Gallagher Way to its fullest.

Gallagher is Disability Confident Committed. We have pledged to make sure our recruitment process is inclusive and accessible, in addition to supporting our existing employees with any long-term health conditions or disabilities.

We understand that applicants may have disabilities, if you do, you may find some parts of the recruitment process more challenging than others. Don’t worry, we’re here to help, however, we can only do this if you let us know.

Are you an established insurance professional who truly caters to the desires of your clients? Our team of Retail Insurance experts are looking for an experienced Business Development Executive to join their successful and dynamic team.

Responsible for actively growing and sourcing new business along with retaining existing clients. You are an outstanding communicator with exceptional negotiation skills and the desire to achieve.

With previous insurance industry experience, the desire to achieve your objectives and keep your Clients at the heart of all that you do; why not join us, learn about our culture and opportunities to grow?

• Actively seek and respond to all new business opportunities whilst exceeding your targets. There is a strong focus here on the monetary goals but more importantly, how you engage with your clients and the impact on our reputation within the market.
• Focus on the needs of your retail customers, we offer a broad range of services and products so you'll have plenty of chances to upsell.
• Contributing to our overall target, you're a strong performer, great teammate, and act with the highest integrity.
• You attend trade related dinners, AGM’s, trade shows, expo’s etc. able to rely heavily on your interpersonal skills and ability to network at all levels to seize new opportunities.
• Your outstanding communication skills and powers to negotiate effectively get you the most appropriate terms with Underwriters and Insurers.
• You present a dynamic and professional image of our company to everyone you meet, actively encouraging open dialogue about our industry and how we’re experts in our field.

• We love that you have a keen eye for business and sales management experience gained in a commercial setting. Dedicated to deliver, we truly believe in your abilities and will support you to achieve and grow with us.
• A consistent track record of delivering against targets within a regulated, measurable framework is vital.
• You're comfortable generating leads and building pipelines autonomously, for you it's about making things happen and providing the best possible service and business outcomes.
• Eligibility to work in the UK with the ability to travel.

On top of a competitive salary, great teams and exciting career opportunities, we also offer a wide range of benefits.

Below are the minimum core benefits you’ll get, depending on your job level these benefits may improve:

• Minimum of 25 days holiday, plus bank holidays, and the option to ‘buy’ extra days
• Defined contribution pension scheme, which Gallagher will also contribute to
• Life insurance, which will pay 4x your basic annual salary, which you can top-up to 10x
• Income protection, we’ll cover up to 50% of your annual income, with options to top up
• Health cash plan or Private medical insurance

Other benefits include:

• Three fully paid volunteering days per year
• Employee Stock Purchase plan, offering company shares at a discount
• Share incentive plan, HMRC approved, tax effective, stock purchase plan
• Critical illness cover
• Discounted gym membership, with over 3,000 gyms nationally
• Season ticket loan
• Access to a discounted voucher portal to save money on your weekly shop or next big purchase
• Emergency back-up family care
• And many more…

We value inclusion and diversity

Inclusion and diversity (I&D) is a core part of our business, and it’s embedded into the fabric of our organisation. For more than 95 years, Gallagher has led with a commitment to sustainability and to support the communities where we live and work.

Gallagher embraces our employees’ diverse identities, experiences and talents, allowing us to better serve our clients and communities. We see inclusion as a conscious commitment and diversity as a vital strength. By embracing diversity in all its forms, we live out The Gallagher Way to its fullest.

Gallagher is Disability Confident Committed. We have pledged to make sure our recruitment process is inclusive and accessible, in addition to supporting our existing employees with any long-term health conditions or disabilities.

We understand that applicants may have disabilities, if you do, you may find some parts of the recruitment process more challenging than others. Don’t worry, we’re here to help, however, we can only do this if you let us know.

As a Senior Property Loss Adjuster, you'll take on a diverse range of commercial and domestic losses, working closely with clients, policyholders, and other stakeholders to investigate, report, and settle claims.

This is your chance to join a team that values integrity, collaboration, and professional growth.

This is a remote based role, with travel to North and Central London and Northern Home Counties.

• Investigate and manage a variety of property claims, including commercial and domestic properties, real estate, high-net-worth clients, and public authorities.
• Handle claims from start to finish, including determining policy coverage, assessing damages, negotiating settlements, and pursuing recoveries when needed.
• Collaborate with insurers, policyholders, and contractors to ensure claims are resolved fairly and efficiently.
• Provide valuable insights into claims trends and participate in audits and meetings to maintain high standards of communication and service.
• Uphold our commitment to fairness, integrity, and professionalism in every claim you handle.

• Experience in investigating and managing property claims.
• A clear understanding of construction, mitigation, and liability.
• The ability to manage claims from start to finish, including scheduling works and liaising with all relevant parties.
• Strong communication skills to explain complex issues clearly, whether in writing or in person.
• A collaborative approach to building relationships with clients, brokers, and carriers.
• A commitment to handling claims fairly and with integrity.
• CILA and/or CII qualifications are a bonus but not essential.
• Eligible to work in the UK.

On top of a competitive salary, great teams and exciting career opportunities, we also offer a wide range of benefits.

Below are the minimum core benefits you’ll get, depending on your job level these benefits may improve:

• Minimum of 25 days holiday, plus bank holidays, and the option to ‘buy’ extra days
• Defined contribution pension scheme, which Gallagher will also contribute to
• Life insurance, which will pay 4x your basic annual salary, which you can top-up to 10x
• Income protection, we’ll cover up to 50% of your annual income, with options to top up
• Health cash plan or Private medical insurance

Other benefits include:

• Three fully paid volunteering days per year
• Employee Stock Purchase plan, offering company shares at a discount
• Share incentive plan, HMRC approved, tax effective, stock purchase plan
• Critical illness cover
• Discounted gym membership, with over 3,000 gyms nationally
• Season ticket loan
• Access to a discounted voucher portal to save money on your weekly shop or next big purchase
• Emergency back-up family care
• And many more…

We value inclusion and diversity

Inclusion and diversity (I&D) is a core part of our business, and it’s embedded into the fabric of our organisation. For more than 95 years, Gallagher has led with a commitment to sustainability and to support the communities where we live and work.

Gallagher embraces our employees’ diverse identities, experiences and talents, allowing us to better serve our clients and communities. We see inclusion as a conscious commitment and diversity as a vital strength. By embracing diversity in all its forms, we live out The Gallagher Way to its fullest.

Gallagher is Disability Confident Committed. We have pledged to make sure our recruitment process is inclusive and accessible, in addition to supporting our existing employees with any long-term health conditions or disabilities.

We understand that applicants may have disabilities, if you do, you may find some parts of the recruitment process more challenging than others. Don’t worry, we’re here to help, however, we can only do this if you let us know.

As a Motor Personal Injury Claims Negotiator, you will be responsible for managing an allocated portfolio of Motor Injury claims (including injury, credit hire and damage components) coming out of our Hazardous Goods Vehicles binder.

You will handle claims from first notification through to settlement, ensuring timely, fair, and cost-effective resolution in line with regulatory and company standards whilst ensuring the delivery of service excellence.

• To manage a caseload of Injury claims, typically up to £100,000 in value but with the potential for the value to exceed £100,000, from FNOL to final settlement up to the level authorised by the Claims Director in accordance with the processes and procedures contained within the “Claims Manual” document.
• Achieve the most economical settlement at the earliest practical time by proactively driving every claim in association with the diary system and in adherence with the Pen Telephone Ethos.
• Investigate, assess, and negotiate claims, ensuring accurate liability decisions and reserving strategies including reserving in accordance with the Company reserving policy of “Ultimate Claims Spend”
• Managing Client and Broker relationships which are key to delivering against our niche offering.
• Ensure reserves are frequently reviewed and amended as necessary and that all processing and management information systems are kept up to date.
• Ensure that a customer centric approach is taken when handling claims.
• Prepare and maintain detailed file notes, referral documents, and case strategies for internal review and audit.
• Identify potential fraud indicators and escalate concerns appropriately.
• Contribute to team performance by meeting service level agreements (SLAs), including response times and telephony standards.
• Support continuous improvement by identifying operational inefficiencies and suggesting enhancements to claims processes.
• Identify and pursue all avenues of recovery.
• Ensure that appropriate information is provided to internal colleagues in accordance with documented procedures.
• Appoint panel service providers where necessary and contribute to the monitoring of their performance to ensure delivery of the highest possible standards.
• Keep senior staff informed on individual large losses and claims trends identified.

• Motor Claims Injury experience 
• Requisite technical knowledge to enable effective handling of personal injury / credit hire / damage claims
• CII/ACII (or progress towards) or other relevant qualification (law degree, CILEX or equivalent)
• Relevant law relating to Liability classes
• Principles and practice of insurance
• Negotiation and settlement skills 
• verbal communication and telephone skills 
• Relationship building
• Eligibility to work in the UK

~LI-EO1

On top of a competitive salary, great teams and exciting career opportunities, we also offer a wide range of benefits.

Below are the minimum core benefits you’ll get, depending on your job level these benefits may improve:

• Minimum of 25 days holiday, plus bank holidays, and the option to ‘buy’ extra days
• Defined contribution pension scheme, which Gallagher will also contribute to
• Life insurance, which will pay 4x your basic annual salary, which you can top-up to 10x
• Income protection, we’ll cover up to 50% of your annual income, with options to top up
• Health cash plan or Private medical insurance

Other benefits include:

• Three fully paid volunteering days per year
• Employee Stock Purchase plan, offering company shares at a discount
• Share incentive plan, HMRC approved, tax effective, stock purchase plan
• Critical illness cover
• Discounted gym membership, with over 3,000 gyms nationally
• Season ticket loan
• Access to a discounted voucher portal to save money on your weekly shop or next big purchase
• Emergency back-up family care
• And many more…

We value inclusion and diversity

Inclusion and diversity (I&D) is a core part of our business, and it’s embedded into the fabric of our organisation. For more than 95 years, Gallagher has led with a commitment to sustainability and to support the communities where we live and work.

Gallagher embraces our employees’ diverse identities, experiences and talents, allowing us to better serve our clients and communities. We see inclusion as a conscious commitment and diversity as a vital strength. By embracing diversity in all its forms, we live out The Gallagher Way to its fullest.

Gallagher is Disability Confident Committed. We have pledged to make sure our recruitment process is inclusive and accessible, in addition to supporting our existing employees with any long-term health conditions or disabilities.

We understand that applicants may have disabilities, if you do, you may find some parts of the recruitment process more challenging than others. Don’t worry, we’re here to help, however, we can only do this if you let us know.