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Lead Site Reliability Engineer
Mastercard
Dunstable, England

Our Purpose

Mastercard powers economies and empowers people in 200+ countries and territories worldwide. Together with our customers, we’re helping build a sustainable economy where everyone can prosper. We support a wide range of digital payments choices, making transactions secure, simple, smart and accessible. Our technology and innovation, partnerships and networks combine to deliver a unique set of products and services that help people, businesses and governments realize their greatest potential.

Title and Summary

Lead Site Reliability Engineer

Who is Mastercard?
At Mastercard technology, we work to connect and power an inclusive, digital economy that benefits everyone, everywhere, by making transactions safe, simple, smart, and accessible. Using secure data and networks, partnerships, and passion, our innovations and solutions help individuals, financial institutions, governments, and businesses realize their greatest potential. Our decency quotient, or DQ, drives our culture and everything we do inside and outside of our company. We cultivate a culture of inclusion for all employees that respects their individual strengths, views, and experiences. We believe that our differences enable us to be a better team – one that makes better decisions, drives innovation, and delivers better business results.

Technology at Mastercard
What we create today will define tomorrow. Revolutionary technologies that reshape the digital economy to be more connected and inclusive than ever before. Safer, faster, more sustainable.
And we need the best people to do it. Technologists who are energized by the challenges of a truly global network. With the talent and vision to create the critical systems and products that power global commerce and connect people everywhere to the vital goods and services they need every day.
Working at Mastercard means being part of a unique culture. Inclusive and diverse, a rich collaboration of ideas and perspectives. A place that celebrates your strengths, values your experiences, and offers you the flexibility to shape a career across disciplines and continents. And the opportunity to work alongside experts and leaders at every level of the business, improving what exists, and inventing what’s next.

About the Role
The Business Operations team is seeking a highly motivated and experienced Lead Site Reliability Engineer (SRE) to join our team. You will play a critical role in ensuring the reliability, scalability, and performance of our applications, supporting essential services that power Mastercard's global operations. As a thought leader in your field, you will bring technical expertise, a passion for automation, and the ability to mentor.

The role of the Business Operations Site Reliability Engineer is to be the production readiness steward for Mastercard products. As Business Operations SRE, we are responsible for ensuring that our platform is stable and healthy. We break down barriers to running our products by fostering developer run ownership and empowering developers to build resilient products. We support our developers during the application build phase in software run principles that include operational design, automation, capacity planning, and monitoring that leads to fault-tolerant, scalable products. We see the big picture and help create and enforce operations standards while facilitating an agile and learning culture.

We support daily operations with a hyper focus on triage, root cause by understanding the business impact of our products and subsequently performing blameless post-mortems. The goal of every Business Operations team is to engage early in the development lifecycle to be more proactive and upfront in the development process, and to proactively manage production and change activities to maximize customer experience and increase the overall value of supported applications.

Business Operations teams also focus on risk management by tying all our activities together with an overarching responsibility for compliance and risk mitigation across all our environments. Ultimately, the role of Business Operations is to align Product and Customer Focused priorities with Operational needs by providing continuous feedback throughout the lifecycle.

As part of the Business Operations team, you will:
• Be a developing subject matter expert in the Site Reliability Engineering area, influencing stakeholders and applying advanced knowledge to drive achievement of area goals and initiatives by contributing to solution development and improvements for existing products, services, and/or processes.
• Implement and maintain high-availability system solutions, ensuring stability, performance, and operational continuity.
• Evaluate operational requirements to develop effective technical solutions within existing frameworks.
• Lead automation and scripting efforts to streamline operational processes and incident response workflows.
• Troubleshoot and resolve complex system issues, escalating as necessary to maintain system health and proactively address risks.
• Contribute to documentation, knowledge sharing, and best practices to improve team operational procedures.
• Conduct reviews and quality assurance activities to uphold organizational standards for system stability.
• Keep current with industry trends and emerging technologies relevant to system reliability and operational automation.
• Guide and mentor junior team members through on-the-job experiences, reviewing work and fostering a culture of continuous improvement to grow expertise around their discipline.


Role qualifications:
The ideal candidate will apply the following skills independently and consistently in complex or nuanced situations, begin using the skills to support broader goals, and be recognized as a key contributor who may coach or support others informally.

• Observability - Ability to use scripting and tooling to implement observability solutions, enabling the collection, analysis, and visualization of metrics, logs, and traces to support incident detection, diagnosis, and continuous service improvement.
• Programming and Scripting - Ability to write and maintain code and scripts to automate tasks, build operational tools, and support monitoring, deployment, and incident response using languages such as Python, Go, Bash, or similar.
• Systems and Network Administration - Ability to configure, operate, and troubleshoot Linux/Unix systems and network components, applying knowledge of networking concepts, protocols, security, and system reliability.
• Cloud Computing and Infrastructure - Ability to design, deploy, and manage applications and infrastructure on cloud platforms (e.g., AWS, Azure, GCP), ensuring scalability, security, availability, and operational efficiency.
• Reliability and Scalability - Ability to design and operate systems for high availability, fault tolerance, and disaster recovery, while ensuring systems can scale to meet current and future demand
• DevOps Practices - Ability to apply DevOps principles and practices, including CI/CD pipelines, containerization, and orchestration, to enable faster, more reliable software delivery and operations.
• Troubleshooting - Capability to systematically identify, diagnose, and resolve technical issues across systems, applications, and networks, using analytical methods and tools to restore functionality, minimize disruption, and ensure stable operations.
• Capacity Planning and Performance Optimization - Ability to monitor resource utilization, forecast future capacity needs, and optimize system performance to support growth, scalability, and efficient infrastructure usage.
• IT Service Management - Ability to apply IT service management principles to incident, problem, and change management, ensuring reliable service delivery, effective incident response, and continuous service improvement aligned to business needs.
• Proactive Monitoring and Improvement (SRE Applications) - The ability to use application reliability signals to anticipate issues, identify risks, and drive preventative improvements that enhance application performance and availability.

Corporate Security Responsibility


All activities involving access to Mastercard assets, information, and networks comes with an inherent risk to the organization and, therefore, it is expected that every person working for, or on behalf of, Mastercard is responsible for information security and must:

  • Abide by Mastercard’s security policies and practices;

  • Ensure the confidentiality and integrity of the information being accessed;

  • Report any suspected information security violation or breach, and

  • Complete all periodic mandatory security trainings in accordance with Mastercard’s guidelines.




People & Culture Director, Production
Warner Bros. Discovery
Leavesden, Hertfordshire

Welcome to Warner Bros. Discovery… the stuff dreams are made of.

Who We Are…

When we say, “the stuff dreams are made of,” we’re not just referring to the world of wizards, dragons and superheroes, or even to the wonders of Planet Earth. Behind WBD’s vast portfolio of iconic content and beloved brands, are the storytellers bringing our characters to life, the creators bringing them to your living rooms and the dreamers creating what’s next…

From brilliant creatives, to technology trailblazers, across the globe, WBD offers career defining opportunities, thoughtfully curated benefits, and the tools to explore and grow into your best selves. Here you are supported, here you are celebrated, here you can thrive.

Our studios are considered one of the foremost motion picture and television production and post-production facilities in the world. They inform, engage, and transport audiences to new worlds. The key to that lies with our Studio Operations group, which includes areas like soundstage/backlot set rentals, events, design, culinary, construction, landscaping and much more. Whether it’s hosting an unforgettable studio tour, creating an optimal workspace, or equipping talent to tell the best stories, these teams lay the foundation for the memorable experiences we provide.

Your New Role...

The Production HR team is dedicated to providing hands-on HR support to cast and crew working on productions across Warner Bros. Discovery content businesses. The People & Culture Partners on the Production P&C team will work primarily in production environments directly supporting the people that make our content. The goal is to be a recognisable and trusted HR partner to all personnel working on a Warner Bros. Discovery production. The main objective is to ensure and support a respectful, inclusive, safe and positive work environment, allowing people to thrive and do their best work.

Reporting to the GVP, People & Culture - International, the People & Culture Director will lead the delivery of the UK Production People Plan across the Warner Bros. Theatrical, DC Studios, HBO and WBTV slate. The role provides strategic and operational leadership to the Leavesden Production People & Culture Partner team, ensuring productions across the UK and, where required, Europe are supported by dedicated, expert People & Culture Partners delivering high quality advice within fast paced, high risk production environments. With a strong focus on a predominantly freelance workforce, the role requires deep expertise in employee relations, contractual frameworks and wellbeing, and the realities of working within time critical creative settings.  The P&C Director works in close partnership with senior stakeholders across the UK and US - including Production Execs, People & Culture, CoEs, Inclusion, Labour Relations and Employment and Production Legal - to deliver a consistent and aligned people strategy. The role is also required to be onsite at Leavesden studios 4 days a week, with some occasional travel.

Your Role Accountabilities...

  • Serve as the senior People & Culture lead for UK High End TV (HETV) and Theatrical productions for cast and crew within a predominantly freelance environment, acting as the senior escalation point for complex HR matters.
  • Advise, influence and coach Producers, Production Leaders and Heads of Department on high risk and complex people matters affecting both cast and crew, including employee relations, conflict resolution, performance management, disciplinary matters, organisational effectiveness, leadership behaviours, wellbeing and compliance.
  • Provide strategic leadership and oversight to the UK Production People & Culture Partner team, ensuring consistent, high quality support to productions and timely, effective resolution of complex people matters.
  • Maintain a visible on set and on site People & Culture presence across Leavesden Studios, other UK studios as required, and on location. Build trust with Producers, Heads of Department, cast and crew, proactively identifying and mitigating people related risks inherent in a fast paced production setting.
  • Act as a trusted advisor to Theatrical and HETV Executives and Production leadership across the full production lifecycle, from prep through to wrap, ensuring people decisions support creative delivery while managing legal, contractual and reputational risk.
  • Design and lead the delivery of bespoke training for production environments, with a focus on respectful workplace behaviours and anti-harassment.
  • Partner with US and other International People & Culture teams to align global production practices, share best practice and deliver a consistent, integrated approach to Production HR across territories.
  • Design and deliver forward thinking People & Culture strategies that enhance the freelance workforce experience, with a strong focus on wellbeing, engagement, safe working practices and the creation of inclusive, high performing production environments.
  • Champion a culture of respect, inclusion and psychological safety on set, fostering transparency, accountability and a strong speak up culture among cast, crew and production leadership.
  • Conduct surveys to gauge cultural climate, wellbeing and engagement on productions.  Translating insights into practical recommendations.
  • Lead and contribute to a broad range of People & Culture projects and initiatives, recognising the fluid, high pressure nature of production environments and the need for agility and sound judgement.
  • Inform and escalate to the GVP as appropriate on critical or sensitive business or team/people concerns.
  • Partner with recognised unions and guilds, ensuring consistent application and interpretation of collective agreements, policies and industry standards.
  • Stay current on employment legislation, industry standards and emerging HR trends to ensure effective guidance and communication to production workers.
  • Partner with People Relations and Employment Legal to deliver HR solutions on people related issues.

Qualifications & Experience...

  • Significant experience providing senior HR support within television, film, media or similarly freelance led environments, bringing strong commercial judgment, critical thinking and pragmatic business advisory capability.
  • A collaborative leadership style with the ability to influence others into action and to think creatively about solutions.
  • Exceptional stakeholder management and communication skills, with the ability to engage confidently at all levels, build trusted relationships quickly and navigate sensitive conversations with discretion and clarity.
  • Thrives in a fast moving environment, navigating ambiguity and making well judged decisions where paths forward are not always clearly defined.
  • Strong organisational and project leadership skills, with the ability to manage multiple, often competing priorities across concurrent productions.
  • Confident and engaging presenter, with experience designing and delivering impactful training and briefings.
  • Comfortable working both autonomously and as part of a highly collaborative, matrixed team across geographies and disciplines.
  • Sound knowledge of applicable UK legislation, HETV & Film union agreements and regulations pertinent to production.
  • Demonstrates integrity and high ethical standards, with extensive experience handling highly sensitive, confidential and high risk information.
  • Genuine passion for the film and television industry, with a strong personal drive to deliver outcomes and support creative excellence through effective people leadership.
  • Willingness and ability to travel as required (approximately 25%), including studio based and on location work.
  • Ability to work on site at Leavesden Studios 4 days per week.
  • Degree or equivalent qualification or CIPD preferred.
  • Previous experience of working within an American parent company and complex matrix organisation highly advantageous.

#HR

Onsite Working - This role is advertised as Onsite, meaning all working hours and days (regardless of shift pattern) will be carried out at the place of work. Subject to any applicable laws, WBD / your Line Manager reserves the right to change this working agreement, where this is essential to business needs and upon reasonable notice to you.

How We Get Things Done…

This last bit is probably the most important! Here at WBD, our guiding principles are the core values by which we operate and are central to how we get things done. You can find them at www.wbd.com/guiding-principles/ along with some insights from the team on what they mean and how they show up in their day to day. We hope they resonate with you and look forward to discussing them during your interview.

Championing Inclusion at WBD

Warner Bros. Discovery embraces the opportunity to build a workforce that reflects a wide array of perspectives, backgrounds and experiences. Being an equal opportunity employer means that we take seriously our responsibility to consider qualified candidates on the basis of merit, regardless of sex, gender identity, ethnicity, age, sexual orientation, religion or belief, marital status, pregnancy, parenthood, disability or any other category protected by law.

If you’re a qualified candidate with a disability and you require adjustments or accommodations during the job application and/or recruitment process, please visit our accessibility page for instructions to submit your request.

Restaurant Manager (Hourly Manager)
Raising Cane's
Kingston upon Thames, Surrey

Company Description

At Raising Cane’s Chicken Fingers®, we serve only the most craveable chicken finger meals – it’s our One Love! Known for our great Crew and cool Culture, we follow a Work Hard. Have Fun. philosophy. Raising Cane’s is the fastest-growing chicken concept around and is on track to be a Top 10 Restaurant Brand in the United States. Each Crewmember is important to our rapid growth and enduring success. Now is your chance to join the Team and Raise The Bar!

Benefits offered for all Full-time Restaurant Managers:

  • Medical Cover
  •  Competitive PensionAccess to financial advisors for budget and retirement planning
  • Crewmember Assistance Program

Perks & Rewards for Restaurant Managers:

  • Bi-Weekly Pay available 
  • Competitive pay + monthly bonus
  • 28 paid Holidays a year**
  • Early closure for company events
  • Casual Work Attire
  • Employee Discount Programs

Job Description

Your Role at Raising Cane’s:

The Restaurant Manager is responsible for supporting the Restaurant Leader in day-to-day operations of the restaurant and upholding Raising Cane’s standards and culture in shift management responsibilities of restaurant operations.

The physical work environment includes working in a fast-paced kitchen environment (which requires extended periods of physical exertion, such as walking, standing, lifting and bending) and interacting with customers. It also includes both inside and outside work in varied temperatures, working with and around food products, common allergens, industrial equipment, commercial cleaning products that require the use of personal protective equipment and physical activities necessary to complete the responsibilities of the job. 

Your Impact and Responsibilities:

  • Purpose of the position:
    • Ensures operations meet Raising Cane’s standards in all Restaurant zones during a shift
    • Acts as manager on duty and opens and closes the restaurant
    • Manages cash handling and ensures accountability
  • General to the role:
    • Enforces Raising Cane’s policies and standards
    • Executes shift management meeting Raising Cane’s operations and safety standards
    • Uses required tools, forms and logs to support shift execution, document results and take corrective action when needed
    • Directs Crewmembers during a shift
    • Provides exemplary customer service
    • Utilises reward and recognition programmes for the Crewmembers in the Restaurant
    • Authorises employee functions requiring manager approval (e.g. discounts, promotions, timeclock overrides, etc.)
    • Ensures cleanliness of the Restaurant and ensures the facility is in good working order
    • Completes other duties as assigned

Qualifications

Requirements for Success:

  • Detail-oriented, organised and able to manage multiple priorities that may be constantly changing
  • Self-driven, flexible, and highly energetic with strong written and verbal communication skills
  • Able to work effectively and efficiently both independently and collaboratively
  • Able to recognise problems, set goals, execute and convert plans into action to solve problems
  • Knowledge and skills in staffing, scheduling, people and cost management
  • Proficient in a variety of technology systems including Microsoft Office (Excel, Word and Outlook) and ability to learn and adapt to new systems quickly
  • Able to work a variety of shifts including days, evenings and weekends and travel as needed for work-related functions and training
  • Must complete all required Raising Cane’s company training programs
  • 1+ years of restaurant or retail management experience
  • Must be 18 years of age or older
  • GCSEs or equivalent preferred

Additional Information

Career Privacy Notice

Note: This role is not eligible for visa sponsorship at this time and you must hold valid Right to Work in the UK when applying

Restaurant Operations Manager (Hourly Manager)
Raising Cane's
Kingston upon Thames, Surrey

Company Description

At Raising Cane’s Chicken Fingers®, we serve only the most craveable chicken finger meals – it’s our One Love! Known for our great Crew and cool Culture, we follow a Work Hard. Have Fun. philosophy. Raising Cane’s is the fastest-growing chicken concept around and is on track to be a Top 10 Restaurant Brand in the United States. Each Crewmember is important to our rapid growth and enduring success. Now is your chance to join the Team and Raise The Bar!

Benefits offered for all Full-time Restaurant Managers:

  • Medical Cover
  • Competitive Pension
  • Access to financial advisors for budget and retirement planning
  • Crewmember Assistance Program

Perks & Rewards for Restaurant Managers:

  • Bi-Weekly Pay available 
  • Competitive pay + monthly bonus
  • 28 paid Holidays a year**
  • Early closure for company events
  • Casual Work Attire
  • Employee Discount Programs

Job Description

Your Role at Raising Cane’s:

The Operations Manager (OM) is responsible for supporting the Restaurant Leader in leading operational excellence of the Restaurant and upholding Raising Cane’s standards and culture in all areas of Restaurant operations.

Your Impact and Responsibilities:

  • Purpose of the position:
    • Executes Restaurant operations functions
    • Acts as manager on duty and opens and closes the Restaurant
    • Manages cash handling and ensures accountability
  • General to the role:
    • Enforces Raising Cane’s policies and standards
    • Executes shift management meeting Raising Cane’s operations and safety standards
    • Uses required tools, forms and logs to support shift execution, document results and take corrective action when needed
    • Deploys Crewmembers during a shift
    • Provides exemplary customer service
    • Utilises reward and recognition program for the Crewmembers in the Restaurant
    • Authorises employee functions requiring manager approval (e.g. discounts, promotions, timeclock overrides, etc.)
    • Ensures cleanliness of the Restaurant and ensures the facility is in good working order
    • Completes other duties as assigned

Essential Functions:

  • The following requirements describe what is needed to successfully perform the role. Take orders accurately, process payments efficiently, and communicate clearly
  • Work safely around hot cooking equipment, cleaning supplies, and common ingredients like oil and flour
  • Maintain a clean, safe Restaurant while following all food safety and company procedures
  • Lead by example and uphold the standards of Raising Cane’s at all times.
  • Demonstrates a ‘can do’ approach and coaches others to perform to their best ability.

Qualifications

Required Qualifications:

  • Must be 18 years of age or older
  • GCSEs or equivalent required
  • 3+ years of Restaurant or retail management experience
  • Must complete all required Raising Cane’s company training programs
  • Able to work a variety of shifts including days, evenings and weekends and travel as needed for work-related functions and training
  • Detail-oriented, organised and able to manage multiple priorities that may be constantly changing
  • Self-driven, flexible, and energetic with strong analytical, written and verbal communication skills
  • Able to recognise and analyse problems, set goals, create and convert plans into action to solve problems
  • Proficient in a variety of technology systems including Microsoft Office (Excel, Word and Outlook) and ability to learn and adapt to new systems quickly

 

Additional Information

Career Privacy Notice

Note: This role is not eligible for visa sponsorship at this time and you must hold valid Right to Work in the UK when applying

Restaurant Manager (Hourly Manager)
Raising Cane's
London, London

Company Description

At Raising Cane’s Chicken Fingers®, we serve only the most craveable chicken finger meals – it’s our One Love! Known for our great Crew and cool Culture, we follow a Work Hard. Have Fun. philosophy. Raising Cane’s is the fastest-growing chicken concept around and is on track to be a Top 10 Restaurant Brand in the United States. Each Crewmember is important to our rapid growth and enduring success. Now is your chance to join the Team and Raise The Bar!

Benefits offered for all Full-time Restaurant Managers:

  • Medical Cover
  • Competitive Pension
  • Access to financial advisors for budget and retirement planning
  • Crewmember Assistance Program

Perks & Rewards for Restaurant Managers:

  • Bi-Weekly Pay available 
  • Competitive pay + monthly bonus
  • 28 paid Holidays a year**
  • Early closure for company events
  • Casual Work Attire
  • Employee Discount Programs

Job Description

Your Role at Raising Cane’s:

The Restaurant Manager is responsible for supporting the Restaurant Leader in day-to-day operations of the restaurant and upholding Raising Cane’s standards and culture in shift management responsibilities of restaurant operations.

The physical work environment includes working in a fast-paced kitchen environment (which requires extended periods of physical exertion, such as walking, standing, lifting and bending) and interacting with customers. It also includes both inside and outside work in varied temperatures, working with and around food products, common allergens, industrial equipment, commercial cleaning products that require the use of personal protective equipment and physical activities necessary to complete the responsibilities of the job. 

Your Impact and Responsibilities:

  • Purpose of the position:
    • Ensures operations meet Raising Cane’s standards in all Restaurant zones during a shift
    • Acts as manager on duty and opens and closes the restaurant
    • Manages cash handling and ensures accountability
  • General to the role:
    • Enforces Raising Cane’s policies and standards
    • Executes shift management meeting Raising Cane’s operations and safety standards
    • Uses required tools, forms and logs to support shift execution, document results and take corrective action when needed
    • Directs Crewmembers during a shift
    • Provides exemplary customer service
    • Utilises reward and recognition programmes for the Crewmembers in the Restaurant
    • Authorises employee functions requiring manager approval (e.g. discounts, promotions, timeclock overrides, etc.)
    • Ensures cleanliness of the Restaurant and ensures the facility is in good working order
    • Completes other duties as assigned

Qualifications

Requirements for Success:

  • Detail-oriented, organised and able to manage multiple priorities that may be constantly changing
  • Self-driven, flexible, and highly energetic with strong written and verbal communication skills
  • Able to work effectively and efficiently both independently and collaboratively
  • Able to recognise problems, set goals, execute and convert plans into action to solve problems
  • Knowledge and skills in staffing, scheduling, people and cost management
  • Proficient in a variety of technology systems including Microsoft Office (Excel, Word and Outlook) and ability to learn and adapt to new systems quickly
  • Able to work a variety of shifts including days, evenings and weekends and travel as needed for work-related functions and training
  • Must complete all required Raising Cane’s company training programs
  • 1+ years of restaurant or retail management experience
  • Must be 18 years of age or older
  • GCSEs or equivalent preferred

Additional Information

Career Privacy Notice

Note: This role is not eligible for visa sponsorship at this time and you must hold valid Right to Work in the UK when applying

Restaurant Operations Manager (Hourly Manager)
Raising Cane's
London, London

Company Description

At Raising Cane’s Chicken Fingers®, we serve only the most craveable chicken finger meals – it’s our One Love! Known for our great Crew and cool Culture, we follow a Work Hard. Have Fun. philosophy. Raising Cane’s is the fastest-growing chicken concept around and is on track to be a Top 10 Restaurant Brand in the United States. Each Crewmember is important to our rapid growth and enduring success. Now is your chance to join the Team and Raise The Bar!

Benefits offered for all Full-time Restaurant Managers:

  • Medical Cover
  • Competitive Pension
  • Access to financial advisors for budget and retirement planning
  • Crewmember Assistance Program

Perks & Rewards for Restaurant Managers:

  • Bi-Weekly Pay available 
  • Competitive pay + monthly bonus
  • 28 paid Holidays a year**
  • Early closure for company events
  • Casual Work Attire
  • Employee Discount Programs

Job Description

Your Role at Raising Cane’s:

The Operations Manager (OM) is responsible for supporting the Restaurant Leader in leading operational excellence of the Restaurant and upholding Raising Cane’s standards and culture in all areas of Restaurant operations.

Your Impact and Responsibilities:

  • Purpose of the position:
    • Executes Restaurant operations functions
    • Acts as manager on duty and opens and closes the Restaurant
    • Manages cash handling and ensures accountability
  • General to the role:
    • Enforces Raising Cane’s policies and standards
    • Executes shift management meeting Raising Cane’s operations and safety standards
    • Uses required tools, forms and logs to support shift execution, document results and take corrective action when needed
    • Deploys Crewmembers during a shift
    • Provides exemplary customer service
    • Utilises reward and recognition program for the Crewmembers in the Restaurant
    • Authorises employee functions requiring manager approval (e.g. discounts, promotions, timeclock overrides, etc.)
    • Ensures cleanliness of the Restaurant and ensures the facility is in good working order
    • Completes other duties as assigned

Essential Functions:

  • The following requirements describe what is needed to successfully perform the role. Take orders accurately, process payments efficiently, and communicate clearly
  • Work safely around hot cooking equipment, cleaning supplies, and common ingredients like oil and flour
  • Maintain a clean, safe Restaurant while following all food safety and company procedures
  • Lead by example and uphold the standards of Raising Cane’s at all times.
  • Demonstrates a ‘can do’ approach and coaches others to perform to their best ability.

Qualifications

Required Qualifications:

  • Must be 18 years of age or older
  • GCSEs or equivalent required
  • 3+ years of Restaurant or retail management experience
  • Must complete all required Raising Cane’s company training programs
  • Able to work a variety of shifts including days, evenings and weekends and travel as needed for work-related functions and training
  • Detail-oriented, organised and able to manage multiple priorities that may be constantly changing
  • Self-driven, flexible, and energetic with strong analytical, written and verbal communication skills
  • Able to recognise and analyse problems, set goals, create and convert plans into action to solve problems
  • Proficient in a variety of technology systems including Microsoft Office (Excel, Word and Outlook) and ability to learn and adapt to new systems quickly

 

Additional Information

Career Privacy Notice

Note: This role is not eligible for visa sponsorship at this time and you must hold valid Right to Work in the UK when applying

Senior Actuary – UK&I
Gallagher Re
London, London
Introduction

At Gallagher Re, we bring clarity to complexity by helping clients around the world make confident, data-driven decisions in a rapidly evolving risk landscape. Here, you’ll be part of a team that leverages world-class analytics and deep reinsurance expertise to deliver strategic advisory services and transactional excellence. Together, we transform advanced insights and market intelligence into strategies that protect businesses, drive performance, and shape the future of reinsurance. We’re a community of decision makers, future shapers, and trusted experts working side by side to deliver meaningful impact through innovative thinking and practical solutions. At Gallagher Re, your curiosity is welcomed, your growth is championed, and your work truly matters. This is a place where you'll have the freedom to explore new ideas, take ownership of your career, and collaborate with people who are as driven and inquisitive as you are.

Overview

Gallagher Re – Lead Actuary – London (City) – UK&I

 

The company:

  • Gallagher Re is one of the world’s leading reinsurance advisory and broking firms.
  • We bring together sophisticated analytics capabilities, risk transfer and transactional expertise to provide advice and counsel to our clients.
  • We help our clients interpret the data to guide their decisions surrounding the management of their risk portfolio.

The role:

  • We are seeking to hire a qualified actuary to join our UK & Ireland team based in London (City).
  • In this role, you will apply your expertise in insurance and reinsurance pricing techniques to provide outstanding client service and contribute to the ambitious growth targets of the team.
  • We are looking for someone with strong interpersonal skills, happy to lead meetings and deliver risk solutions.
  • The UK&I team is focused on placing risk solutions within the motor, property, liability and PL (Personal Lines).

How you'll make an impact

  • Lead reinsurance pricing analytics on a portfolio of clients, including strategic reviews to refresh and optimise reinsurance strategy
  • Drive analytical broking discussions with reinsurers to help our clients achieve optimal reinsurance terms
  • Conduct client meetings to discuss model outputs, limitations, and assumptions.
  • Carry out market analysis to benchmark assumptions on rate change, loss inflation, etc.
  • Help drive the team growth through participation in RFPs, team management / mentorship and developing current and prospect client relationships

About You

  • Qualified actuary with proven experience
  • Prior experience in insurance and/or reinsurance pricing techniques.
  • Ideally from a PL experience although not mandatory
  • Excellent interpersonal skills, with a proactive approach to forming relationships with clients.
  • Sound knowledge and confidence in presenting model outputs, model limitations, and assumptions.
  • Excellent verbal and written communication skills.
  • Eligible to work in the UK.

Compensation and benefits

On top of a competitive salary, great teams and exciting career opportunities, we also offer a wide range of benefits.

Below are the minimum core benefits you’ll get, depending on your job level these benefits may improve:

  • Minimum of 25 days holiday, plus bank holidays, and the option to ‘buy’ extra days
  • Defined contribution pension scheme, which Gallagher will also contribute to
  • Life insurance, which will pay 4x your basic annual salary, which you can top-up to 10x
  • Income protection, we’ll cover up to 50% of your annual income, with options to top up
  • Health cash plan or Private medical insurance

Other benefits include:

  • Three fully paid volunteering days per year
  • Employee Stock Purchase plan, offering company shares at a discount
  • Share incentive plan, HMRC approved, tax effective, stock purchase plan
  • Critical illness cover
  • Discounted gym membership, with over 3,000 gyms nationally
  • Season ticket loan
  • Access to a discounted voucher portal to save money on your weekly shop or next big purchase
  • Emergency back-up family care
  • And many more…

We value inclusion and diversity

Inclusion and diversity (I&D) is a core part of our business, and it’s embedded into the fabric of our organisation. For more than 95 years, Gallagher has led with a commitment to sustainability and to support the communities where we live and work.

Gallagher embraces our employees’ diverse identities, experiences and talents, allowing us to better serve our clients and communities. We see inclusion as a conscious commitment and diversity as a vital strength. By embracing diversity in all its forms, we live out The Gallagher Way to its fullest.

Gallagher is Disability Confident Committed. We have pledged to make sure our recruitment process is inclusive and accessible, in addition to supporting our existing employees with any long-term health conditions or disabilities.

We understand that applicants may have disabilities, if you do, you may find some parts of the recruitment process more challenging than others. Don’t worry, we’re here to help, however, we can only do this if you let us know.

Should you require reasonable adjustments to your application, please get in touch with [email protected] . If you’d prefer to speak on the phone, please request a call back, leaving details, so we get in touch.

Our employing entity, Arthur J. Gallagher Services (UK) Limited, is proud to be accredited as a Living Wage employer with the Living Wage Foundation. We are committed to diversity and opportunity for all and are opposed to any form of less favourable treatment on the grounds of gender or gender identity, marital status, civil partnership status, parental status, race, ethnicity, colour, nationality, disability, sexual orientation, religion/ belief, age and those with caring responsibilities.

Gallagher believes that all persons are entitled to equal employment opportunity and prohibits any form of discrimination by its managers, employees, vendors or customers based on race, color, religion, creed, gender (including pregnancy status), sexual orientation, gender identity (which includes transgender and other gender non-conforming individuals), gender expression, hair expression, marital status, parental status, age, national origin, ancestry, disability, medical condition, genetic information, veteran or military status, citizenship status, or any other characteristic protected (herein referred to as “protected characteristics”) by applicable federal, state, or local laws.

Equal employment opportunity will be extended in all aspects of the employer-employee relationship, including, but not limited to, recruitment, hiring, training, promotion, transfer, demotion, compensation, benefits, layoff, and termination. In addition, Gallagher will make reasonable accommodations to known physical or mental limitations of an otherwise qualified person with a disability, unless the accommodation would impose an undue hardship on the operation of our business.

Maintenance Engineer
Wayfair
Lutterworth, England
Compensation: £48000-£54000 annually

Location: Magna Park, Lutterworth, LE17 4GG

Shift: Panama

Salary: The salary range for this position is £48,000 - £51,000 per year, however the base salary offered may vary depending on location, job-related knowledge, skills, and experience.

Benefits: Wayfair Employee Discount, Private Medical Care, Dental Care, Gym Membership, Tuition Reimbursement, 24 days starting holiday(with tenure entitlement) + Bank Holidays, Pension, Cycle to Work scheme amongst others.



Diagnose| Troubleshoot | Drive Improvements 

As a Maintenance Engineer you will quickly identify, troubleshoot, and implement effective solutions to minimize downtime. From utilizing root cause analysis techniques, carrying out preventive maintenance checks to updating maintenance records, you will play a key role in keeping our equipment running smoothly.

If you're a skilled Maintenance Engineer who thrives on solving complex problems, taking ownership of your work, and making a real impact, then we want to hear from you!

What You'll Do:

  • Quickly diagnose problems with the equipment and implement effective solutions to minimize downtime using root cause analysis techniques.

  • Ensuring all preventative maintenance checks are carried out On Time In Full (OTIF).

  • Keep detailed records of maintenance activities, including inspections, repairs, and preventive maintenance tasks, in the Computerized Maintenance Management System (CMMS).

  • Managing contractors on site (direct & 3rd party)

  • Identify opportunities for process improvements and efficiency gains in the operation and maintenance of the sorters and conveyors, implementing changes as necessary to enhance performance and reliability.

What You'll Have:

  • A minimum qualification in electrical, electrical installation or electrical bias at level 3.

  • Proven experience as a Maintenance Engineer/ Field Service Engineer/ Installation Engineer, within a logistics, automation, manufacturing, production or sortation environment.

  • Strength in operating autonomously to effectively fault find through root cause analysis and implement quick preventive solutions.

  • Knowledge of PLC controls (Siemens or Allen Bradley) is advantageous.

  • Excellent communication skills, both written and verbal.

  • Good PC skills (Microsoft office/ BMS/ maintenance engineering software)

Trainings and Projects:

  • Additional Training: At Wayfair, we strongly encourage and support the upskilling and development of our employees based on their individual needs. Additional training opportunities may include third-party PLC training.

  • Sustainability Projects: Be part of impactful initiatives aimed at reducing waste, minimizing landfill contributions through the use of new equipment, and cutting energy costs by optimizing power usage, including the installation of energy-efficient lighting in the warehouse.

Ready for your next challenge? Hit apply and let’s talk - our recruiting team is excited to hear from you!

# Disclaimer: Wayfair uses multiple job titles for advertising optimisation purposes however your internal title may differ from that on the advert.



Assistance for Individuals with Disabilities
Wayfair is fully committed to providing equal opportunities for all individuals, including individuals with disabilities. As part of this commitment, Wayfair will make reasonable accommodations to the known physical or mental limitations of qualified individuals with disabilities, unless doing so would impose an undue hardship on business operations. If you require a reasonable accommodation to participate in the job application or interview process, please let us know by completing our
Accomodations for Applicants form.
 
Need Technical Assistance?
For more information about applying for a career at wayfair, visit our FAQ page here.
 
About Wayfair Inc.
Wayfair is one of the world’s largest online destinations for the home. Whether you work in our global headquarters in Boston, or in our warehouses or offices throughout the world, we’re reinventing the way people shop for their homes. Through our commitment to industry-leading technology and creative problem-solving, we are confident that Wayfair will be home to the most rewarding work of your career. If you’re looking for rapid growth, constant learning, and dynamic challenges, then you’ll find that amazing career opportunities are knocking.

No matter who you are, Wayfair is a place you can call home. We’re a community of innovators, risk-takers, and trailblazers who celebrate our differences, and know that our unique perspectives make us stronger, smarter, and well-positioned for success. We value and rely on the collective voices of our employees, customers, community, and suppliers to help guide us as we build a better Wayfair – and world – for all. Every voice, every perspective matters. That’s why we’re proud to be an equal opportunity employer. We do not discriminate on the basis of race, color, ethnicity, ancestry, religion, sex, national origin, sexual orientation, age, citizenship status, marital status, disability, gender identity, gender expression, veteran status, genetic information, or any other legally protected characteristic.

Your personal data is processed in accordance with our Candidate Privacy Notice (https://www.wayfair.com/careers/privacy). If you have any questions or wish to exercise your rights under applicable privacy and data protection laws, please contact us at [email protected]

Senior Claims Handler
Gallagher
Newcastle Upon Tyne, Tyne and Wear
Introduction

At Gallagher, we help clients face risk with confidence because we believe that when businesses are protected, they’re free to grow, lead, and innovate. You’ll be backed by our digital ecosystem: a client-centric suite of consulting tools making it easier for you to meet your clients where they want to be met. Advanced data and analytics providing a comprehensive overview of the risk landscape is at your fingertips. Here, you’re not just improving clients' risk profiles, you’re building trust. You’ll find a culture grounded in teamwork, guided by integrity, and fueled by a shared commitment to do the right thing. We value curiosity, celebrate new ideas, and empower you to take ownership of your career while making a meaningful impact for the businesses we serve. If you’re ready to bring your unique perspective to a place where your work truly matters; think of Gallagher.
 

Overview

At Gallagher, we’re looking for a Senior Claims Handler to join our UK Retail Claims team. This role offers you the chance to make a real difference in the lives of our clients. You’ll be part of a global organisation that’s been championing integrity, innovation, and collaboration for over 100 years. If you’re service-minded, confidently curious, and ready to help shape the future of claims handling, we’d love to hear from you.


How you'll make an impact

In this role, you’ll manage claims from start to finish, providing expert advice and support to clients. You’ll guide them through the claims process with empathy and clarity, ensuring their expectations are met. You’ll also act as a trusted advisor, reviewing complex cases, challenging insurer decisions when needed, and mentoring less experienced colleagues. Your work will help clients navigate challenging situations while maintaining the highest standards of service and compliance.

Here’s what you’ll be doing:

  • Supporting clients with technical advice on complex claims.
  • Keeping all systems updated with accurate data.
  • Liaising with insurers, loss adjusters, and other stakeholders to ensure smooth claims resolution.
  • Leading client meetings and building strong relationships.
  • Acting as a mentor and referral point for colleagues.

About You

Here’s what you’ll bring to the role:

  • A strong understanding of claims management and its impact on clients and the business.
  • The ability to explain complex issues in simple terms, whether over the phone or in meetings.
  • A collaborative mindset and a commitment to putting clients at the heart of everything you do.
  • A proactive approach to problem-solving and continuous improvement.
  • Eligibility to work in the UK.

Compensation and benefits

On top of a competitive salary, great teams and exciting career opportunities, we also offer a wide range of benefits.

Below are the minimum core benefits you’ll get, depending on your job level these benefits may improve:

  • Minimum of 25 days holiday, plus bank holidays, and the option to ‘buy’ extra days
  • Defined contribution pension scheme, which Gallagher will also contribute to
  • Life insurance, which will pay 4x your basic annual salary, which you can top-up to 10x
  • Income protection, we’ll cover up to 50% of your annual income, with options to top up
  • Health cash plan or Private medical insurance

Other benefits include:

  • Three fully paid volunteering days per year
  • Employee Stock Purchase plan, offering company shares at a discount
  • Share incentive plan, HMRC approved, tax effective, stock purchase plan
  • Critical illness cover
  • Discounted gym membership, with over 3,000 gyms nationally
  • Season ticket loan
  • Access to a discounted voucher portal to save money on your weekly shop or next big purchase
  • Emergency back-up family care
  • And many more…

We value inclusion and diversity

Inclusion and diversity (I&D) is a core part of our business, and it’s embedded into the fabric of our organisation. For more than 95 years, Gallagher has led with a commitment to sustainability and to support the communities where we live and work.

Gallagher embraces our employees’ diverse identities, experiences and talents, allowing us to better serve our clients and communities. We see inclusion as a conscious commitment and diversity as a vital strength. By embracing diversity in all its forms, we live out The Gallagher Way to its fullest.

Gallagher is Disability Confident Committed. We have pledged to make sure our recruitment process is inclusive and accessible, in addition to supporting our existing employees with any long-term health conditions or disabilities.

We understand that applicants may have disabilities, if you do, you may find some parts of the recruitment process more challenging than others. Don’t worry, we’re here to help, however, we can only do this if you let us know.

Should you require reasonable adjustments to your application, please get in touch with [email protected] . If you’d prefer to speak on the phone, please request a call back, leaving details, so we get in touch.

Our employing entity, Arthur J. Gallagher Services (UK) Limited, is proud to be accredited as a Living Wage employer with the Living Wage Foundation. We are committed to diversity and opportunity for all and are opposed to any form of less favourable treatment on the grounds of gender or gender identity, marital status, civil partnership status, parental status, race, ethnicity, colour, nationality, disability, sexual orientation, religion/ belief, age and those with caring responsibilities.

Gallagher believes that all persons are entitled to equal employment opportunity and prohibits any form of discrimination by its managers, employees, vendors or customers based on race, color, religion, creed, gender (including pregnancy status), sexual orientation, gender identity (which includes transgender and other gender non-conforming individuals), gender expression, hair expression, marital status, parental status, age, national origin, ancestry, disability, medical condition, genetic information, veteran or military status, citizenship status, or any other characteristic protected (herein referred to as “protected characteristics”) by applicable federal, state, or local laws.

Equal employment opportunity will be extended in all aspects of the employer-employee relationship, including, but not limited to, recruitment, hiring, training, promotion, transfer, demotion, compensation, benefits, layoff, and termination. In addition, Gallagher will make reasonable accommodations to known physical or mental limitations of an otherwise qualified person with a disability, unless the accommodation would impose an undue hardship on the operation of our business.

Associate Director
Gallagher
London, London
Introduction

At Gallagher, we help clients face risk with confidence because we believe that when businesses are protected, they’re free to grow, lead, and innovate. You’ll be backed by our digital ecosystem: a client-centric suite of consulting tools making it easier for you to meet your clients where they want to be met. Advanced data and analytics providing a comprehensive overview of the risk landscape is at your fingertips. Here, you’re not just improving clients' risk profiles, you’re building trust. You’ll find a culture grounded in teamwork, guided by integrity, and fueled by a shared commitment to do the right thing. We value curiosity, celebrate new ideas, and empower you to take ownership of your career while making a meaningful impact for the businesses we serve. If you’re ready to bring your unique perspective to a place where your work truly matters; think of Gallagher.
 

Overview

At Gallagher, we’re looking for an experienced and commercially minded Associate Director – Construction Claims to join our Claims Division in London. This is an opportunity to take ownership of complex construction claims, build strong client relationships, and play a key role in delivering exceptional service across our Specialty business.

 


How you'll make an impact

As an Associate Director, you will be responsible for managing construction claims from initial notification through to settlement, acting as a trusted advisor to clients and ensuring the efficient progression of claims.

You’ll work closely with insurers, clients, and internal stakeholders to deliver outcomes, manage expectations, and provide technical expertise throughout the claims lifecycle.

Key Responsibilities

  • Manage construction claims from notification through to conclusion, including negotiation with insurers
  • Provide expert advice and guidance to clients across all stages of the claims process
  • Build and maintain strong relationships with clients, insurers, and internal teams
  • Proactively manage claims progression, ensuring timely updates and resolution
  • Review and respond to insurer queries, resolving issues efficiently
  • Monitor and track payments, ensuring timely collections and settlements
  • Ensure all claims documentation and records are accurate, complete, and compliant
  • Produce and deliver claims data and MI to clients and stakeholders as required
  • Support continuous improvement of claims handling processes and service delivery

 


About You

 

Experience & Technical Expertise

  • Significant experience in construction claims within the insurance industry (c.10+ years) 
  • Strong understanding of claims processes, insurance markets, and regulatory requirements
  • Experience handling complex claims and negotiating with insurers
  • Knowledge of CLASS system and ECF claims processing (desirable) 

Leadership & Skills

  • Previous experience leading or mentoring individuals/teams 
  • Excellent client management and relationship-building skills
  • Strong communication and stakeholder engagement capabilities
  • Highly organised with the ability to manage multiple priorities
  • Commercially aware, proactive, and solutions-focused

 


Compensation and benefits

On top of a competitive salary, great teams and exciting career opportunities, we also offer a wide range of benefits.

Below are the minimum core benefits you’ll get, depending on your job level these benefits may improve:

  • Minimum of 25 days holiday, plus bank holidays, and the option to ‘buy’ extra days
  • Defined contribution pension scheme, which Gallagher will also contribute to
  • Life insurance, which will pay 4x your basic annual salary, which you can top-up to 10x
  • Income protection, we’ll cover up to 50% of your annual income, with options to top up
  • Health cash plan or Private medical insurance

Other benefits include:

  • Three fully paid volunteering days per year
  • Employee Stock Purchase plan, offering company shares at a discount
  • Share incentive plan, HMRC approved, tax effective, stock purchase plan
  • Critical illness cover
  • Discounted gym membership, with over 3,000 gyms nationally
  • Season ticket loan
  • Access to a discounted voucher portal to save money on your weekly shop or next big purchase
  • Emergency back-up family care
  • And many more…

We value inclusion and diversity

Inclusion and diversity (I&D) is a core part of our business, and it’s embedded into the fabric of our organisation. For more than 95 years, Gallagher has led with a commitment to sustainability and to support the communities where we live and work.

Gallagher embraces our employees’ diverse identities, experiences and talents, allowing us to better serve our clients and communities. We see inclusion as a conscious commitment and diversity as a vital strength. By embracing diversity in all its forms, we live out The Gallagher Way to its fullest.

Gallagher is Disability Confident Committed. We have pledged to make sure our recruitment process is inclusive and accessible, in addition to supporting our existing employees with any long-term health conditions or disabilities.

We understand that applicants may have disabilities, if you do, you may find some parts of the recruitment process more challenging than others. Don’t worry, we’re here to help, however, we can only do this if you let us know.

Should you require reasonable adjustments to your application, please get in touch with [email protected] . If you’d prefer to speak on the phone, please request a call back, leaving details, so we get in touch.

Our employing entity, Arthur J. Gallagher Services (UK) Limited, is proud to be accredited as a Living Wage employer with the Living Wage Foundation. We are committed to diversity and opportunity for all and are opposed to any form of less favourable treatment on the grounds of gender or gender identity, marital status, civil partnership status, parental status, race, ethnicity, colour, nationality, disability, sexual orientation, religion/ belief, age and those with caring responsibilities.

Gallagher believes that all persons are entitled to equal employment opportunity and prohibits any form of discrimination by its managers, employees, vendors or customers based on race, color, religion, creed, gender (including pregnancy status), sexual orientation, gender identity (which includes transgender and other gender non-conforming individuals), gender expression, hair expression, marital status, parental status, age, national origin, ancestry, disability, medical condition, genetic information, veteran or military status, citizenship status, or any other characteristic protected (herein referred to as “protected characteristics”) by applicable federal, state, or local laws.

Equal employment opportunity will be extended in all aspects of the employer-employee relationship, including, but not limited to, recruitment, hiring, training, promotion, transfer, demotion, compensation, benefits, layoff, and termination. In addition, Gallagher will make reasonable accommodations to known physical or mental limitations of an otherwise qualified person with a disability, unless the accommodation would impose an undue hardship on the operation of our business.

Senior Underwriter
Pen Underwriting
Leeds, West Yorkshire
Introduction

At Pen, we don’t just underwrite risk, we unlock possibility. We’re a dynamic underwriting and distribution business backed by the strength of Gallagher and powered by a belief that every challenge has a solution. With entrepreneurial energy, niche expertise, and a bold growth mindset, we’re transforming what it means to be an MGA in today’s insurance landscape. Whether you’re shaping new products, solving complex problems, or collaborating across teams, your ideas and initiative will help deliver smarter solutions for our clients—and move the industry forward. Here, agility meets stability. Creativity meets execution. And your career meets real opportunity. At Pen, we champion innovation, value accountability, and thrive on building something better together. If you’re looking to join a team that’s rewriting the future of underwriting, we’d love to hear from you.

Overview

Are you ready to take your underwriting career to the next level?

Pen Underwriting is looking for a Senior Underwriter to join our Risk Managed Commercial team. This is your chance to work with a dynamic team, manage a diverse portfolio, and make a real impact in the insurance industry.

The role will focus on underwriting and servicing new, existing or both new and existing accounts.

You'll have the opportunity to grow your expertise, mentor others, and contribute to our success.


How you'll make an impact

  • Manage and grow a portfolio of renewal accounts, working closely with clients to address rating and adjustment enquiries.
  • Develop new business opportunities, ensuring excellent outcomes for clients, brokers, and insurers.
  • Evaluating risks, handling technical claim cover requests, and liaising with brokers, insurers, and internal teams.
  • Review and approve referrals from Underwriters and Assistant Underwriters.
  • Operating within your delegated underwriting authority.
  • Mentoring and training junior team members, sharing your expertise to help them grow.
  • Developing a deep understanding of Pen’s coverage offerings.
  • Analysing and interpreting data to compile statistics.

About You

  • CII/Dip CII qualification or equivalent, with A-Level education or similar.
  • Underwriting experience in servicing accounts, use specialist technical knowledge to handle claim queries, ensuring a connected service.
  • Firm grasp of risk exposure, able to determine the acceptance criteria and risk classifications in a range of complex or unfamiliar situations.
  • Experience in underwriting and servicing accounts, including handling claim queries.
  • Proactive communicator with strong negotiation skills and a keen eye for detail.
  • Strong trading and negotiation skills ensuring excellent outcomes for the customer, brokers, Pen and Insurers.
  • Experience of planning and prioritising client renewals and seeking new business opportunities.
  • Analytical and problem-solving skills.
  • A positive, team-oriented attitude with a commitment to delivering excellent service.
  • Eligibility to work in the UK.

#LI-EO1


Compensation and benefits

On top of a competitive salary, great teams and exciting career opportunities, we also offer a wide range of benefits.

Below are the minimum core benefits you’ll get, depending on your job level these benefits may improve:

  • Minimum of 25 days holiday, plus bank holidays, and the option to ‘buy’ extra days
  • Defined contribution pension scheme, which Gallagher will also contribute to
  • Life insurance, which will pay 4x your basic annual salary, which you can top-up to 10x
  • Income protection, we’ll cover up to 50% of your annual income, with options to top up
  • Health cash plan or Private medical insurance

Other benefits include:

  • Three fully paid volunteering days per year
  • Employee Stock Purchase plan, offering company shares at a discount
  • Share incentive plan, HMRC approved, tax effective, stock purchase plan
  • Critical illness cover
  • Discounted gym membership, with over 3,000 gyms nationally
  • Season ticket loan
  • Access to a discounted voucher portal to save money on your weekly shop or next big purchase
  • Emergency back-up family care
  • And many more…

We value inclusion and diversity

Inclusion and diversity (I&D) is a core part of our business, and it’s embedded into the fabric of our organisation. For more than 95 years, Gallagher has led with a commitment to sustainability and to support the communities where we live and work.

Gallagher embraces our employees’ diverse identities, experiences and talents, allowing us to better serve our clients and communities. We see inclusion as a conscious commitment and diversity as a vital strength. By embracing diversity in all its forms, we live out The Gallagher Way to its fullest.

Gallagher is Disability Confident Committed. We have pledged to make sure our recruitment process is inclusive and accessible, in addition to supporting our existing employees with any long-term health conditions or disabilities.

We understand that applicants may have disabilities, if you do, you may find some parts of the recruitment process more challenging than others. Don’t worry, we’re here to help, however, we can only do this if you let us know.

Should you require reasonable adjustments to your application, please get in touch with [email protected] . If you’d prefer to speak on the phone, please request a call back, leaving details, so we get in touch.

Our employing entity, Arthur J. Gallagher Services (UK) Limited, is proud to be accredited as a Living Wage employer with the Living Wage Foundation. We are committed to diversity and opportunity for all and are opposed to any form of less favourable treatment on the grounds of gender or gender identity, marital status, civil partnership status, parental status, race, ethnicity, colour, nationality, disability, sexual orientation, religion/ belief, age and those with caring responsibilities.

Gallagher believes that all persons are entitled to equal employment opportunity and prohibits any form of discrimination by its managers, employees, vendors or customers based on race, color, religion, creed, gender (including pregnancy status), sexual orientation, gender identity (which includes transgender and other gender non-conforming individuals), gender expression, hair expression, marital status, parental status, age, national origin, ancestry, disability, medical condition, genetic information, veteran or military status, citizenship status, or any other characteristic protected (herein referred to as “protected characteristics”) by applicable federal, state, or local laws.

Equal employment opportunity will be extended in all aspects of the employer-employee relationship, including, but not limited to, recruitment, hiring, training, promotion, transfer, demotion, compensation, benefits, layoff, and termination. In addition, Gallagher will make reasonable accommodations to known physical or mental limitations of an otherwise qualified person with a disability, unless the accommodation would impose an undue hardship on the operation of our business.

Account Handler
Gallagher
Brierley Hill, West Midlands
Introduction

At Gallagher, we help clients face risk with confidence because we believe that when businesses are protected, they’re free to grow, lead, and innovate. You’ll be backed by our digital ecosystem: a client-centric suite of consulting tools making it easier for you to meet your clients where they want to be met. Advanced data and analytics providing a comprehensive overview of the risk landscape is at your fingertips. Here, you’re not just improving clients' risk profiles, you’re building trust. You’ll find a culture grounded in teamwork, guided by integrity, and fueled by a shared commitment to do the right thing. We value curiosity, celebrate new ideas, and empower you to take ownership of your career while making a meaningful impact for the businesses we serve. If you’re ready to bring your unique perspective to a place where your work truly matters; think of Gallagher.
 

Overview

Gallagher are looking for an experienced Account Handler. This is an exciting opportunity to work with a rapidly expanding organisation and further your career with a world-leading Insurer. If so, we would love for you to apply for our exciting Account Handler positions in Brierley Hill.

Benefits:

  • Annual salary of £25,000 - £30,000 depending on experience.
  • 25 days holiday, pension, and life insurance.
  • Training opportunities, including classroom training and a buddy scheme to provide support throughout your career with us.
  • Progression opportunities.
  • Gallagher supports and funds industry qualifications such as the Chartered Insurance Institute Certificate.
  • Employee referral scheme.

How you'll make an impact

What you’ll be doing:

In this role, you will be assisting in the renewal process, gathering information and documentation for existing customers concerning renewals and mid-term adjustments. You will follow up on new and existing renewal business quotations as well as identify alternative quotes for customers. You will regularly liaise with third-party insurers, and ensure all data is accurately recorded into the system.


About You

Skills and experience we’re looking for:

    • Sales and renewals experience
    • Excellent rapport-building and communication skills.
    • Risk awareness with strong planning and analytical skills.
    • Upselling skills.

Compensation and benefits

On top of a competitive salary, great teams and exciting career opportunities, we also offer a wide range of benefits.

Below are the minimum core benefits you’ll get, depending on your job level these benefits may improve:

  • Minimum of 25 days holiday, plus bank holidays, and the option to ‘buy’ extra days
  • Defined contribution pension scheme, which Gallagher will also contribute to
  • Life insurance, which will pay 4x your basic annual salary, which you can top-up to 10x
  • Income protection, we’ll cover up to 50% of your annual income, with options to top up
  • Health cash plan or Private medical insurance

Other benefits include:

  • Three fully paid volunteering days per year
  • Employee Stock Purchase plan, offering company shares at a discount
  • Share incentive plan, HMRC approved, tax effective, stock purchase plan
  • Critical illness cover
  • Discounted gym membership, with over 3,000 gyms nationally
  • Season ticket loan
  • Access to a discounted voucher portal to save money on your weekly shop or next big purchase
  • Emergency back-up family care
  • And many more…

We value inclusion and diversity

Inclusion and diversity (I&D) is a core part of our business, and it’s embedded into the fabric of our organisation. For more than 95 years, Gallagher has led with a commitment to sustainability and to support the communities where we live and work.

Gallagher embraces our employees’ diverse identities, experiences and talents, allowing us to better serve our clients and communities. We see inclusion as a conscious commitment and diversity as a vital strength. By embracing diversity in all its forms, we live out The Gallagher Way to its fullest.

Gallagher is Disability Confident Committed. We have pledged to make sure our recruitment process is inclusive and accessible, in addition to supporting our existing employees with any long-term health conditions or disabilities.

We understand that applicants may have disabilities, if you do, you may find some parts of the recruitment process more challenging than others. Don’t worry, we’re here to help, however, we can only do this if you let us know.

Should you require reasonable adjustments to your application, please get in touch with [email protected] . If you’d prefer to speak on the phone, please request a call back, leaving details, so we get in touch.

Our employing entity, Arthur J. Gallagher Services (UK) Limited, is proud to be accredited as a Living Wage employer with the Living Wage Foundation. We are committed to diversity and opportunity for all and are opposed to any form of less favourable treatment on the grounds of gender or gender identity, marital status, civil partnership status, parental status, race, ethnicity, colour, nationality, disability, sexual orientation, religion/ belief, age and those with caring responsibilities.

Gallagher believes that all persons are entitled to equal employment opportunity and prohibits any form of discrimination by its managers, employees, vendors or customers based on race, color, religion, creed, gender (including pregnancy status), sexual orientation, gender identity (which includes transgender and other gender non-conforming individuals), gender expression, hair expression, marital status, parental status, age, national origin, ancestry, disability, medical condition, genetic information, veteran or military status, citizenship status, or any other characteristic protected (herein referred to as “protected characteristics”) by applicable federal, state, or local laws.

Equal employment opportunity will be extended in all aspects of the employer-employee relationship, including, but not limited to, recruitment, hiring, training, promotion, transfer, demotion, compensation, benefits, layoff, and termination. In addition, Gallagher will make reasonable accommodations to known physical or mental limitations of an otherwise qualified person with a disability, unless the accommodation would impose an undue hardship on the operation of our business.

Telemarketing Executive - Retail
Gallagher
Brierley Hill, West Midlands
Introduction

At Gallagher, we help clients face risk with confidence because we believe that when businesses are protected, they’re free to grow, lead, and innovate. You’ll be backed by our digital ecosystem: a client-centric suite of consulting tools making it easier for you to meet your clients where they want to be met. Advanced data and analytics providing a comprehensive overview of the risk landscape is at your fingertips. Here, you’re not just improving clients' risk profiles, you’re building trust. You’ll find a culture grounded in teamwork, guided by integrity, and fueled by a shared commitment to do the right thing. We value curiosity, celebrate new ideas, and empower you to take ownership of your career while making a meaningful impact for the businesses we serve. If you’re ready to bring your unique perspective to a place where your work truly matters; think of Gallagher.
 

Overview

Gallagher are looking for newTelemarketinng Exec to join our expanding team in the Brierley Hill office.

 


How you'll make an impact

A bit about the job:

In this role you will be helping a variety of small to medium size businesses find insurance policies that meet their needs. You will speak to new customers  to discuss their insurance and use your communication skills to build a rapport, gather the right information to understand their needs and help them find the right insurance policy, supporting them and providing excellent customer service along the way.

You might need to balance multiple tasks at the same time, utilise a range of systems and will work in a dynamic, friendly, agile team.

Skills and experience we’re looking for:

  • 1 years’ experience in a sales driven environment is required
  • Previous call centre experience is not necessary. We provide full training which covers everything from our product range to our phone system
  • We are looking for candidates who are passionate about providing outstanding customer service, this means that you put the customer first and take pride in the quality of your work
  • Qualifications are not essential, but you will be able to perform basic maths tasks, use IT systems and have a keen eye for detail
  • You will enjoy speaking to people and will use your outstanding communication skills to speak openly and expertly on the phone to customers. You will be able to build strong rapport and take a genuine interest in their needs
  • Great team working skills, we work together to help our customers, share ideas to help each other and have lots of fun working together!

Compensation and benefits

On top of a competitive salary, great teams and exciting career opportunities, we also offer a wide range of benefits.

Below are the minimum core benefits you’ll get, depending on your job level these benefits may improve:

  • Minimum of 25 days holiday, plus bank holidays, and the option to ‘buy’ extra days
  • Defined contribution pension scheme, which Gallagher will also contribute to
  • Life insurance, which will pay 4x your basic annual salary, which you can top-up to 10x
  • Income protection, we’ll cover up to 50% of your annual income, with options to top up
  • Health cash plan or Private medical insurance

Other benefits include:

  • Three fully paid volunteering days per year
  • Employee Stock Purchase plan, offering company shares at a discount
  • Share incentive plan, HMRC approved, tax effective, stock purchase plan
  • Critical illness cover
  • Discounted gym membership, with over 3,000 gyms nationally
  • Season ticket loan
  • Access to a discounted voucher portal to save money on your weekly shop or next big purchase
  • Emergency back-up family care
  • And many more…

We value inclusion and diversity

Inclusion and diversity (I&D) is a core part of our business, and it’s embedded into the fabric of our organisation. For more than 95 years, Gallagher has led with a commitment to sustainability and to support the communities where we live and work.

Gallagher embraces our employees’ diverse identities, experiences and talents, allowing us to better serve our clients and communities. We see inclusion as a conscious commitment and diversity as a vital strength. By embracing diversity in all its forms, we live out The Gallagher Way to its fullest.

Gallagher is Disability Confident Committed. We have pledged to make sure our recruitment process is inclusive and accessible, in addition to supporting our existing employees with any long-term health conditions or disabilities.

We understand that applicants may have disabilities, if you do, you may find some parts of the recruitment process more challenging than others. Don’t worry, we’re here to help, however, we can only do this if you let us know.

Should you require reasonable adjustments to your application, please get in touch with [email protected] . If you’d prefer to speak on the phone, please request a call back, leaving details, so we get in touch.

Our employing entity, Arthur J. Gallagher Services (UK) Limited, is proud to be accredited as a Living Wage employer with the Living Wage Foundation. We are committed to diversity and opportunity for all and are opposed to any form of less favourable treatment on the grounds of gender or gender identity, marital status, civil partnership status, parental status, race, ethnicity, colour, nationality, disability, sexual orientation, religion/ belief, age and those with caring responsibilities.

Gallagher believes that all persons are entitled to equal employment opportunity and prohibits any form of discrimination by its managers, employees, vendors or customers based on race, color, religion, creed, gender (including pregnancy status), sexual orientation, gender identity (which includes transgender and other gender non-conforming individuals), gender expression, hair expression, marital status, parental status, age, national origin, ancestry, disability, medical condition, genetic information, veteran or military status, citizenship status, or any other characteristic protected (herein referred to as “protected characteristics”) by applicable federal, state, or local laws.

Equal employment opportunity will be extended in all aspects of the employer-employee relationship, including, but not limited to, recruitment, hiring, training, promotion, transfer, demotion, compensation, benefits, layoff, and termination. In addition, Gallagher will make reasonable accommodations to known physical or mental limitations of an otherwise qualified person with a disability, unless the accommodation would impose an undue hardship on the operation of our business.

Team Manager
Gallagher
Manchester, Greater Manchester
Introduction

At Gallagher, we help clients face risk with confidence because we believe that when businesses are protected, they’re free to grow, lead, and innovate. You’ll be backed by our digital ecosystem: a client-centric suite of consulting tools making it easier for you to meet your clients where they want to be met. Advanced data and analytics providing a comprehensive overview of the risk landscape is at your fingertips. Here, you’re not just improving clients' risk profiles, you’re building trust. You’ll find a culture grounded in teamwork, guided by integrity, and fueled by a shared commitment to do the right thing. We value curiosity, celebrate new ideas, and empower you to take ownership of your career while making a meaningful impact for the businesses we serve. If you’re ready to bring your unique perspective to a place where your work truly matters; think of Gallagher.
 

Overview

We’re looking for a Team Manager to lead our Public Sector Client Service team in Manchester. This hybrid role combines leadership with hands-on client management. You’ll oversee a team of four Client Advisors while managing a small portfolio of clients yourself. This is your chance to make a real difference in a regulated environment, ensuring service excellence and delivering outstanding results for our clients and stakeholders.


How you'll make an impact

In this role, you’ll lead, motivate, and develop a team of Client Advisors, ensuring they’re equipped to deliver exceptional service. You’ll monitor workloads, client feedback, and performance trends to maintain high standards of quality and compliance. Building strong relationships with clients, broking leadership, and support teams will be key to achieving positive outcomes. You’ll also contribute to regional and Public Sector initiatives, helping to improve processes and grow client relationships. By managing your own small portfolio of clients, you’ll lead by example and stay connected to the day-to-day delivery of excellent service.


About You

  • Experience as a Team Leader or Manager in commercial or corporate insurance.
  • Knowledge of regulated service environments and a focus on achieving client outcomes.
  • A commitment to professional development, with a Chartered Insurance Institute qualification (Cert CII, Dip CII, or ACII) being an advantage.
  • The ability to explain complex issues clearly, whether over the phone or in presentations.
  • A detail-oriented approach, with strong planning and analytical skills.
  • Proficiency in Microsoft Office.
  • Eligibility to work in the UK.

Compensation and benefits

On top of a competitive salary, great teams and exciting career opportunities, we also offer a wide range of benefits.

Below are the minimum core benefits you’ll get, depending on your job level these benefits may improve:

  • Minimum of 25 days holiday, plus bank holidays, and the option to ‘buy’ extra days
  • Defined contribution pension scheme, which Gallagher will also contribute to
  • Life insurance, which will pay 4x your basic annual salary, which you can top-up to 10x
  • Income protection, we’ll cover up to 50% of your annual income, with options to top up
  • Health cash plan or Private medical insurance

Other benefits include:

  • Three fully paid volunteering days per year
  • Employee Stock Purchase plan, offering company shares at a discount
  • Share incentive plan, HMRC approved, tax effective, stock purchase plan
  • Critical illness cover
  • Discounted gym membership, with over 3,000 gyms nationally
  • Season ticket loan
  • Access to a discounted voucher portal to save money on your weekly shop or next big purchase
  • Emergency back-up family care
  • And many more…

We value inclusion and diversity

Inclusion and diversity (I&D) is a core part of our business, and it’s embedded into the fabric of our organisation. For more than 95 years, Gallagher has led with a commitment to sustainability and to support the communities where we live and work.

Gallagher embraces our employees’ diverse identities, experiences and talents, allowing us to better serve our clients and communities. We see inclusion as a conscious commitment and diversity as a vital strength. By embracing diversity in all its forms, we live out The Gallagher Way to its fullest.

Gallagher is Disability Confident Committed. We have pledged to make sure our recruitment process is inclusive and accessible, in addition to supporting our existing employees with any long-term health conditions or disabilities.

We understand that applicants may have disabilities, if you do, you may find some parts of the recruitment process more challenging than others. Don’t worry, we’re here to help, however, we can only do this if you let us know.

Should you require reasonable adjustments to your application, please get in touch with [email protected] . If you’d prefer to speak on the phone, please request a call back, leaving details, so we get in touch.

Our employing entity, Arthur J. Gallagher Services (UK) Limited, is proud to be accredited as a Living Wage employer with the Living Wage Foundation. We are committed to diversity and opportunity for all and are opposed to any form of less favourable treatment on the grounds of gender or gender identity, marital status, civil partnership status, parental status, race, ethnicity, colour, nationality, disability, sexual orientation, religion/ belief, age and those with caring responsibilities.

Gallagher believes that all persons are entitled to equal employment opportunity and prohibits any form of discrimination by its managers, employees, vendors or customers based on race, color, religion, creed, gender (including pregnancy status), sexual orientation, gender identity (which includes transgender and other gender non-conforming individuals), gender expression, hair expression, marital status, parental status, age, national origin, ancestry, disability, medical condition, genetic information, veteran or military status, citizenship status, or any other characteristic protected (herein referred to as “protected characteristics”) by applicable federal, state, or local laws.

Equal employment opportunity will be extended in all aspects of the employer-employee relationship, including, but not limited to, recruitment, hiring, training, promotion, transfer, demotion, compensation, benefits, layoff, and termination. In addition, Gallagher will make reasonable accommodations to known physical or mental limitations of an otherwise qualified person with a disability, unless the accommodation would impose an undue hardship on the operation of our business.

Account Executive/Account Managers
Gallagher
Llantrisant, Rhondda Cynon Taff
Introduction

At Gallagher, we help clients face risk with confidence because we believe that when businesses are protected, they’re free to grow, lead, and innovate. You’ll be backed by our digital ecosystem: a client-centric suite of consulting tools making it easier for you to meet your clients where they want to be met. Advanced data and analytics providing a comprehensive overview of the risk landscape is at your fingertips. Here, you’re not just improving clients' risk profiles, you’re building trust. You’ll find a culture grounded in teamwork, guided by integrity, and fueled by a shared commitment to do the right thing. We value curiosity, celebrate new ideas, and empower you to take ownership of your career while making a meaningful impact for the businesses we serve. If you’re ready to bring your unique perspective to a place where your work truly matters; think of Gallagher.
 

Overview

Gallagher are looking for an experienced Account Handler. This is an exciting opportunity to work with a rapidly expanding organisation and further your career with a world-leading Insurer. If so, we would love for you to apply for our exciting Account Handler positions in Llantrisant.

Benefits

  • Annual salary of up to £28,500 depending on experience.
  • 25 days holiday, pension, and life insurance.
  • Training opportunities, including classroom training and a buddy scheme to provide support throughout your career with us.
  • Progression opportunities.
  • Gallagher supports and funds industry qualifications such as the Chartered Insurance Institute Certificate.
  • Employee referral scheme.

Gallagher is a global leader in insurance, risk management and consulting services. We help businesses grow, communities thrive, and people prosper. We live a culture motivated by The Gallagher Way, our set of shared values. A culture driven by our people, over 30,000 strong, serving our clients with customised solutions that will protect them and fuel their futures.

 

Our employing entity, Arthur J. Gallagher Services (UK) Limited, is proud to be accredited as a Living Wage employer with the Living Wage Foundation. Gallagher is committed to diversity of opportunity for all and is opposed to any form of less favourable treatment on the grounds of gender or gender identity, marital status, civil partnership status, parental status, race, ethnicity, colour, nationality, disability, sexual orientation, religion/ belief, age, and those with caring responsibilities.

 

We want Gallagher to be the organisation that all our people are proud to be a part of and where everyone can call themselves one of the team. Where our culture is embracing of difference, where you can be the best and, perhaps most importantly, be yourself.

 

We are all different in some way. If we were all the same, and all thought the same, we would be vulnerable as a group. By welcoming and encouraging diverse opinions and backgrounds within our organisation, we will have a healthier, more innovative, and ultimately more profitable business.

 

If this sounds like somewhere you’d like to join, we’d love to hear from you. If you require flexibility for a role you are applying for, or require any adjustments, give us a call to chat through the options.


How you'll make an impact

In this role, you will be assisting in the renewal process, gathering information and documentation for existing customers concerning renewals and mid-term adjustments. You will follow up on new and existing renewal business quotations as well as identify alternative quotes for customers. You will regularly liaise with third-party insurers, and ensure all data is accurately recorded into the system.


About You

  • Commercial Account Handling Experience is preferred however candidates with wider regulated financial services experience should also apply.
  • 1-2 years of personal lines experience.
  • Excellent rapport-building and communication skills.
  • Risk awareness with strong planning and analytical skills.
  • Upselling skills.

Compensation and benefits

On top of a competitive salary, great teams and exciting career opportunities, we also offer a wide range of benefits.

Below are the minimum core benefits you’ll get, depending on your job level these benefits may improve:

  • Minimum of 25 days holiday, plus bank holidays, and the option to ‘buy’ extra days
  • Defined contribution pension scheme, which Gallagher will also contribute to
  • Life insurance, which will pay 4x your basic annual salary, which you can top-up to 10x
  • Income protection, we’ll cover up to 50% of your annual income, with options to top up
  • Health cash plan or Private medical insurance

Other benefits include:

  • Three fully paid volunteering days per year
  • Employee Stock Purchase plan, offering company shares at a discount
  • Share incentive plan, HMRC approved, tax effective, stock purchase plan
  • Critical illness cover
  • Discounted gym membership, with over 3,000 gyms nationally
  • Season ticket loan
  • Access to a discounted voucher portal to save money on your weekly shop or next big purchase
  • Emergency back-up family care
  • And many more…

We value inclusion and diversity

Inclusion and diversity (I&D) is a core part of our business, and it’s embedded into the fabric of our organisation. For more than 95 years, Gallagher has led with a commitment to sustainability and to support the communities where we live and work.

Gallagher embraces our employees’ diverse identities, experiences and talents, allowing us to better serve our clients and communities. We see inclusion as a conscious commitment and diversity as a vital strength. By embracing diversity in all its forms, we live out The Gallagher Way to its fullest.

Gallagher is Disability Confident Committed. We have pledged to make sure our recruitment process is inclusive and accessible, in addition to supporting our existing employees with any long-term health conditions or disabilities.

We understand that applicants may have disabilities, if you do, you may find some parts of the recruitment process more challenging than others. Don’t worry, we’re here to help, however, we can only do this if you let us know.

Should you require reasonable adjustments to your application, please get in touch with [email protected] . If you’d prefer to speak on the phone, please request a call back, leaving details, so we get in touch.

Our employing entity, Arthur J. Gallagher Services (UK) Limited, is proud to be accredited as a Living Wage employer with the Living Wage Foundation. We are committed to diversity and opportunity for all and are opposed to any form of less favourable treatment on the grounds of gender or gender identity, marital status, civil partnership status, parental status, race, ethnicity, colour, nationality, disability, sexual orientation, religion/ belief, age and those with caring responsibilities.

Gallagher believes that all persons are entitled to equal employment opportunity and prohibits any form of discrimination by its managers, employees, vendors or customers based on race, color, religion, creed, gender (including pregnancy status), sexual orientation, gender identity (which includes transgender and other gender non-conforming individuals), gender expression, hair expression, marital status, parental status, age, national origin, ancestry, disability, medical condition, genetic information, veteran or military status, citizenship status, or any other characteristic protected (herein referred to as “protected characteristics”) by applicable federal, state, or local laws.

Equal employment opportunity will be extended in all aspects of the employer-employee relationship, including, but not limited to, recruitment, hiring, training, promotion, transfer, demotion, compensation, benefits, layoff, and termination. In addition, Gallagher will make reasonable accommodations to known physical or mental limitations of an otherwise qualified person with a disability, unless the accommodation would impose an undue hardship on the operation of our business.

Account Handler - Corporate
Gallagher
Chichester, West Sussex
Introduction

At Gallagher, we help clients face risk with confidence because we believe that when businesses are protected, they’re free to grow, lead, and innovate. You’ll be backed by our digital ecosystem: a client-centric suite of consulting tools making it easier for you to meet your clients where they want to be met. Advanced data and analytics providing a comprehensive overview of the risk landscape is at your fingertips. Here, you’re not just improving clients' risk profiles, you’re building trust. You’ll find a culture grounded in teamwork, guided by integrity, and fueled by a shared commitment to do the right thing. We value curiosity, celebrate new ideas, and empower you to take ownership of your career while making a meaningful impact for the businesses we serve. If you’re ready to bring your unique perspective to a place where your work truly matters; think of Gallagher.
 

Overview

Gallagher’s Chichester office is expanding its established corporate team and is seeking an experienced Corporate Account Handler to play a key role in supporting a high‑quality mid to large corporate portfolio.

 

Working closely with a team of Account Executives, you’ll have hands‑on involvement across renewals, mid‑term adjustments and insurer engagement, ensuring clients receive a proactive, technically sound service. Retention is central to the role, with the opportunity to support growth initiatives where there is a clear commercial need.

 

Sitting within Gallagher’s Retail Broking Division, the Chichester team specialises in tailored insurance, risk management and risk transfer solutions for mid corporate clients. Reporting into the Handling Team Manager, you’ll join a collaborative, technically capable team where expertise is valued, relationships matter, and the focus is on doing the job properly, not just processing business.

 

This is an ideal opportunity for an experienced Account Handler looking to work with quality clients, deepen their technical exposure, and be part of a team that genuinely values expertise and collaboration.

 

If this sounds like you, we’d love to hear from you!


How you'll make an impact

  • You will be responsible for creating documents for new customers, along with any mid-term adjustments and renewals information too.
  • Ensure all customer details are recorded accurately and entered on to the system in a timely fashion to ensure data integrity. 
  • Obtain renewal terms for customers, always ensuring you've explored other options before providing the best available solution.
  • Prepare renewal closings from meeting minutes and ensure cover is bound by renewal date.
  • Manage insurer and customer queries about their policies. Confirm cover with relevant insurers, process policies and chase up outstanding documentation when required.
  • Deal with account queries and credit control matters highlighting any concerns.
  • Apply fundamental legal and regulatory policy in relation to internal policies and the insurance contract as required.

About You

  • Previous experience working as an Account Handler within the corporate insurance market is essential.
  • Knowledge of lines of business such as Property, Casualty, Construction, Professional Indemnity, D&O, Motor Trade/Fleet.
  • Prior experience handling corporate clients would be an advantage however we would also be interested in experience handling SME commercial business.
  • Risk aware in handling customer information, 100% customer centric, focussed on the best possible outcome for our customers at all times.
  • Holding or working towards one of the Chartered Insurance Institute Qualifications, Cert CII, Dip CII or ACII would be an advantage. Educated to GCSE standard or equivalent, with an intermediate knowledge of the commercial insurance industry
  • Due diligence and process driven to deadlines, task focused, results oriented and takes initiative when assisting team members.
  • Outstanding communication and interpersonal skills, confident when building and maintaining rapport, strong planning and analytical skills with high accuracy and attention to detail.
  • Proficient in MS office, and Acturis experience would be advantageous.
  • Eligible to work in the UK. 

#LI-JJG


Compensation and benefits

On top of a competitive salary, great teams and exciting career opportunities, we also offer a wide range of benefits.

Below are the minimum core benefits you’ll get, depending on your job level these benefits may improve:

  • Minimum of 25 days holiday, plus bank holidays, and the option to ‘buy’ extra days
  • Defined contribution pension scheme, which Gallagher will also contribute to
  • Life insurance, which will pay 4x your basic annual salary, which you can top-up to 10x
  • Income protection, we’ll cover up to 50% of your annual income, with options to top up
  • Health cash plan or Private medical insurance

Other benefits include:

  • Three fully paid volunteering days per year
  • Employee Stock Purchase plan, offering company shares at a discount
  • Share incentive plan, HMRC approved, tax effective, stock purchase plan
  • Critical illness cover
  • Discounted gym membership, with over 3,000 gyms nationally
  • Season ticket loan
  • Access to a discounted voucher portal to save money on your weekly shop or next big purchase
  • Emergency back-up family care
  • And many more…

We value inclusion and diversity

Inclusion and diversity (I&D) is a core part of our business, and it’s embedded into the fabric of our organisation. For more than 95 years, Gallagher has led with a commitment to sustainability and to support the communities where we live and work.

Gallagher embraces our employees’ diverse identities, experiences and talents, allowing us to better serve our clients and communities. We see inclusion as a conscious commitment and diversity as a vital strength. By embracing diversity in all its forms, we live out The Gallagher Way to its fullest.

Gallagher is Disability Confident Committed. We have pledged to make sure our recruitment process is inclusive and accessible, in addition to supporting our existing employees with any long-term health conditions or disabilities.

We understand that applicants may have disabilities, if you do, you may find some parts of the recruitment process more challenging than others. Don’t worry, we’re here to help, however, we can only do this if you let us know.

Should you require reasonable adjustments to your application, please get in touch with [email protected] . If you’d prefer to speak on the phone, please request a call back, leaving details, so we get in touch.

Our employing entity, Arthur J. Gallagher Services (UK) Limited, is proud to be accredited as a Living Wage employer with the Living Wage Foundation. We are committed to diversity and opportunity for all and are opposed to any form of less favourable treatment on the grounds of gender or gender identity, marital status, civil partnership status, parental status, race, ethnicity, colour, nationality, disability, sexual orientation, religion/ belief, age and those with caring responsibilities.

Gallagher believes that all persons are entitled to equal employment opportunity and prohibits any form of discrimination by its managers, employees, vendors or customers based on race, color, religion, creed, gender (including pregnancy status), sexual orientation, gender identity (which includes transgender and other gender non-conforming individuals), gender expression, hair expression, marital status, parental status, age, national origin, ancestry, disability, medical condition, genetic information, veteran or military status, citizenship status, or any other characteristic protected (herein referred to as “protected characteristics”) by applicable federal, state, or local laws.

Equal employment opportunity will be extended in all aspects of the employer-employee relationship, including, but not limited to, recruitment, hiring, training, promotion, transfer, demotion, compensation, benefits, layoff, and termination. In addition, Gallagher will make reasonable accommodations to known physical or mental limitations of an otherwise qualified person with a disability, unless the accommodation would impose an undue hardship on the operation of our business.

Revenue Retention & Growth Tender Manager
Gallagher
Chelmsford, Essex
Introduction

At Gallagher, we help clients face risk with confidence because we believe that when businesses are protected, they’re free to grow, lead, and innovate. You’ll be backed by our digital ecosystem: a client-centric suite of consulting tools making it easier for you to meet your clients where they want to be met. Advanced data and analytics providing a comprehensive overview of the risk landscape is at your fingertips. Here, you’re not just improving clients' risk profiles, you’re building trust. You’ll find a culture grounded in teamwork, guided by integrity, and fueled by a shared commitment to do the right thing. We value curiosity, celebrate new ideas, and empower you to take ownership of your career while making a meaningful impact for the businesses we serve. If you’re ready to bring your unique perspective to a place where your work truly matters; think of Gallagher.
 

Overview

We’re looking for an Revenue Retention & Growth Tender Manager to join our Housing team in Chelmsford. This hybrid role is all about protecting and retaining our valued clients in the Housing sector. You’ll lead the way in managing competitive renewals, tenders, and procurement processes, ensuring our clients see the value we bring.


How you'll make an impact

  • Lead renewals and tenders: Manage formal procurement and tender processes, ensuring compliance and high-quality submissions.
  • Craft compelling bids: Write clear, persuasive, and professional responses that showcase our expertise and value.
  • Drive retention strategies: Work with teams to develop plans that keep our clients with us.
  • Use your insurance expertise: Apply your knowledge of housing-related risks to deliver tailored solutions.
  • Collaborate and influence: Work closely with internal teams and insurers to secure the best outcomes for our clients.

About You

  • You’ve got experience with procurement and tender processes, ideally in the Housing or regulated sectors.
  • You’re a skilled writer who can turn complex information into clear, engaging content.
  • You have strong technical insurance knowledge, especially in areas like property, liability, and risk management.
  • You’re a natural organiser, able to manage multiple projects and meet deadlines.
  • You’re a confident communicator who can influence and build strong relationships.

Compensation and benefits

At Gallagher, we believe supporting our colleagues goes far beyond the role itself. For more information, visit our Benefits page.

  • Competitive compensation
  • Comprehensive benefits programs designed to support your well-being 
  • Career development opportunities and ongoing learning 
  • A collaborative, people-first culture with accessible leadership 
  • The opportunity to do meaningful work with global reach and local impact 

At Gallagher, we are dedicated to building an inclusive and authentic workplace. If your past experience doesn’t align perfectly, we encourage you to join our Talent Community to stay connected to additional career opportunities. Although this role is listed as full-time, if you’re in a job-share partnership, work reduced hours, or have any other flexible arrangement, please still get in touch. We will also offer reasonable adjustments to the recruitment process if required, so please let us know.

Gallagher is an affirmative action/equal opportunity employer (Minorities/Females/Veterans/Disabled)

Account Manager - Real Estate
Gallagher
London, London
Introduction

At Gallagher, we help clients face risk with confidence because we believe that when businesses are protected, they’re free to grow, lead, and innovate. You’ll be backed by our digital ecosystem: a client-centric suite of consulting tools making it easier for you to meet your clients where they want to be met. Advanced data and analytics providing a comprehensive overview of the risk landscape is at your fingertips. Here, you’re not just improving clients' risk profiles, you’re building trust. You’ll find a culture grounded in teamwork, guided by integrity, and fueled by a shared commitment to do the right thing. We value curiosity, celebrate new ideas, and empower you to take ownership of your career while making a meaningful impact for the businesses we serve. If you’re ready to bring your unique perspective to a place where your work truly matters; think of Gallagher.
 

Overview

We are looking for an Account Handler to join our highly successful and well-established Real Estate team in London.

 

Our Real Estate practice is a core part of the business, recognised for its strong market reputation, high-performing culture and consistent growth. It offers a fantastic platform for development, with clear opportunities to build your expertise and progress within a respected corporate team.

 

The team itself is ambitious, collaborative and forward-thinking, combining deep sector knowledge with a proactive approach to delivering solutions for clients. If you are looking to be part of a dynamic environment where you can genuinely develop your career, we would love to hear from you.

 

You will play a key role in supporting the servicing of client accounts, ensuring a high standard of delivery and client experience across a diverse Real Estate portfolio.

 

Reporting into the Real Estate Team Manager and working closely with colleagues in Guildford, you will help deliver a seamless and professional service to our clients.


How you'll make an impact

  • You will look after a portfolio of Real Estate clients.
  • Creating documents for new customers, along with any mid-term adjustments and renewals information. 
  • Ensure all customer details are recorded accurately and entered on to the system in a timely fashion to ensure data integrity. 
  • Obtain renewal terms for customers, always ensuring you've explored other options before providing the best available solution. 
  • Prepare renewal closings from meeting minutes and ensure cover is bound by renewal date. 
  • Liaise with clients and insurers. Confirm cover with relevant insurers, process policies and chase up outstanding documentation when required. 
  • Deal with account queries and credit control matters highlighting any concerns. 
  • Apply fundamental legal and regulatory policy in relation to internal policies and the insurance contract as required. 
  • Keep accurate records and process in accordance with our agreed procedures, to ensure renewals are delivered in a timely manner to ensure positive outcomes for our clients.

About You

  • Previous experience as an Account Handler within Real Estate or Property is essential; however, we are open to candidates who have gained some exposure to this area and are keen to further develop their expertise, provided you have a strong core foundation.
  • Holding or working towards one of the Chartered Insurance Institute Qualifications: Cert CII is desirable as is being educated to GCSE standard or equivalent.
  • Worked to targets within a regulated, measurable framework and achieved SLA’s.
  • Evidence of rapport-building and experience in providing solid customer service focus with outstanding communication and social skills.
  • Due diligence and process driven to deadlines, happy to forward plan, organise and analyse information.
  • Highly accurate with a strong attention to detail, using initiative when assisting team members.
  • Fully proficient in Acturis.
  • Eligible to work in the UK.

#LI-JJG


Compensation and benefits

At Gallagher, we believe supporting our colleagues goes far beyond the role itself. For more information, visit our Benefits page.

  • Competitive compensation
  • Comprehensive benefits programs designed to support your well-being 
  • Career development opportunities and ongoing learning 
  • A collaborative, people-first culture with accessible leadership 
  • The opportunity to do meaningful work with global reach and local impact 

At Gallagher, we are dedicated to building an inclusive and authentic workplace. If your past experience doesn’t align perfectly, we encourage you to join our Talent Community to stay connected to additional career opportunities. Although this role is listed as full-time, if you’re in a job-share partnership, work reduced hours, or have any other flexible arrangement, please still get in touch. We will also offer reasonable adjustments to the recruitment process if required, so please let us know.

Gallagher is an affirmative action/equal opportunity employer (Minorities/Females/Veterans/Disabled)

Client Advisor
Gallagher
Manchester, Lancashire
Introduction

At Gallagher, we help clients face risk with confidence because we believe that when businesses are protected, they’re free to grow, lead, and innovate. You’ll be backed by our digital ecosystem: a client-centric suite of consulting tools making it easier for you to meet your clients where they want to be met. Advanced data and analytics providing a comprehensive overview of the risk landscape is at your fingertips. Here, you’re not just improving clients' risk profiles, you’re building trust. You’ll find a culture grounded in teamwork, guided by integrity, and fueled by a shared commitment to do the right thing. We value curiosity, celebrate new ideas, and empower you to take ownership of your career while making a meaningful impact for the businesses we serve. If you’re ready to bring your unique perspective to a place where your work truly matters; think of Gallagher.
 

Overview

We are looking to recruit a Client Advisor to join our growing successful Public Sector Division based in our Manchester, Birmingham or Swindon office.

 

Our Public Sector Division is a fast-paced, collaborative, and competitive group of professionals who are all driven to succeed. If you share this attitude, we look forward to hearing from you.

 

In this role you will build good relationships with our clients, showcasing your technical expertise and excellent communication skills. Reporting directly in to the PSE Team Manager, you will work with experienced Client Directors and together provide outstanding service to our clients within the Public Sector and Education division.

 

This role can be based out of either our Manchester or Birmingham office.


How you'll make an impact

  • Create documents for new customers about their insurance requirements
  • Obtain renewal terms for customers and research suitable alternatives to produce presentations; our account managers discuss these with customers during face to face meetings.
  • Coordinate all renewal quotes for existing customers along with any mid-term adjustments to be considered. Ensure all customer details are recorded accurately and entered onto system in a timely fashion
  • Manage insurer queries in relation to customer policies. Confirm cover with relevant insurers, process policies and chase up outstanding documentation when required
  • Secure delivery of policy documentation from insurers and check prior to approval and release by Account Executive
  • Deal with account queries and credit control matters highlighting any concerns to account managers in a timely manner
  • Grasp and apply fundamental legal and regulatory policy for internal policies and the insurance contract as required.

About You

  • Larger Commercial/ Corporate Insurance cross class experience is desirable
  • Holding or working towards one of the Chartered Insurance Institute Qualifications: Dip CII/ FIT is desirable as is being educated to GCSE standard or equivalent.
  • Worked to targets within a regulated, measurable framework and achieved SLA’s
  • Risk aware in handling customer information. Able to recognise potential risk and seek advice when required
  • Evidence of rapport-building and experience in providing solid customer service focus with outstanding communication and social skills.
  • Due diligence and process driven to deadlines, happy to forward plan, organise and analyse information.
  • Highly accurate with a strong attention to detail, using initiative when assisting team members
  • Fully proficient in MS office
  • Eligible to work in the UK

Compensation and benefits

On top of a competitive salary, great teams and exciting career opportunities, we also offer a wide range of benefits.

Below are the minimum core benefits you’ll get, depending on your job level these benefits may improve:

  • Minimum of 25 days holiday, plus bank holidays, and the option to ‘buy’ extra days
  • Defined contribution pension scheme, which Gallagher will also contribute to
  • Life insurance, which will pay 4x your basic annual salary, which you can top-up to 10x
  • Income protection, we’ll cover up to 50% of your annual income, with options to top up
  • Health cash plan or Private medical insurance

Other benefits include:

  • Three fully paid volunteering days per year
  • Employee Stock Purchase plan, offering company shares at a discount
  • Share incentive plan, HMRC approved, tax effective, stock purchase plan
  • Critical illness cover
  • Discounted gym membership, with over 3,000 gyms nationally
  • Season ticket loan
  • Access to a discounted voucher portal to save money on your weekly shop or next big purchase
  • Emergency back-up family care
  • And many more…

We value inclusion and diversity

Inclusion and diversity (I&D) is a core part of our business, and it’s embedded into the fabric of our organisation. For more than 95 years, Gallagher has led with a commitment to sustainability and to support the communities where we live and work.

Gallagher embraces our employees’ diverse identities, experiences and talents, allowing us to better serve our clients and communities. We see inclusion as a conscious commitment and diversity as a vital strength. By embracing diversity in all its forms, we live out The Gallagher Way to its fullest.

Gallagher is Disability Confident Committed. We have pledged to make sure our recruitment process is inclusive and accessible, in addition to supporting our existing employees with any long-term health conditions or disabilities.

We understand that applicants may have disabilities, if you do, you may find some parts of the recruitment process more challenging than others. Don’t worry, we’re here to help, however, we can only do this if you let us know.

Should you require reasonable adjustments to your application, please get in touch with [email protected] . If you’d prefer to speak on the phone, please request a call back, leaving details, so we get in touch.

Our employing entity, Arthur J. Gallagher Services (UK) Limited, is proud to be accredited as a Living Wage employer with the Living Wage Foundation. We are committed to diversity and opportunity for all and are opposed to any form of less favourable treatment on the grounds of gender or gender identity, marital status, civil partnership status, parental status, race, ethnicity, colour, nationality, disability, sexual orientation, religion/ belief, age and those with caring responsibilities.

Gallagher believes that all persons are entitled to equal employment opportunity and prohibits any form of discrimination by its managers, employees, vendors or customers based on race, color, religion, creed, gender (including pregnancy status), sexual orientation, gender identity (which includes transgender and other gender non-conforming individuals), gender expression, hair expression, marital status, parental status, age, national origin, ancestry, disability, medical condition, genetic information, veteran or military status, citizenship status, or any other characteristic protected (herein referred to as “protected characteristics”) by applicable federal, state, or local laws.

Equal employment opportunity will be extended in all aspects of the employer-employee relationship, including, but not limited to, recruitment, hiring, training, promotion, transfer, demotion, compensation, benefits, layoff, and termination. In addition, Gallagher will make reasonable accommodations to known physical or mental limitations of an otherwise qualified person with a disability, unless the accommodation would impose an undue hardship on the operation of our business.

Senior Account Handler - Construction/Care
Gallagher
Glasgow, Lanarkshire
Introduction

At Gallagher, we help clients face risk with confidence because we believe that when businesses are protected, they’re free to grow, lead, and innovate. You’ll be backed by our digital ecosystem: a client-centric suite of consulting tools making it easier for you to meet your clients where they want to be met. Advanced data and analytics providing a comprehensive overview of the risk landscape is at your fingertips. Here, you’re not just improving clients' risk profiles, you’re building trust. You’ll find a culture grounded in teamwork, guided by integrity, and fueled by a shared commitment to do the right thing. We value curiosity, celebrate new ideas, and empower you to take ownership of your career while making a meaningful impact for the businesses we serve. If you’re ready to bring your unique perspective to a place where your work truly matters; think of Gallagher.
 

Overview

 We are seeking a Senior Account Handler to join our expanding corporate team in Glasgow.

 

At Gallagher, our clients are central to everything we do. You will be part of a collaborative and ambitious team focused on delivering strong client outcomes, building trusted relationships and supporting continued business growth.

 

Working closely with our Account Executives and wider team, you will support existing clients and new business opportunities by applying your technical knowledge and communicating clearly and confidently. You will help deliver excellent service across sectors including Construction, Manufacturing, Hospitality and Leisure and Care Sector.


How you'll make an impact

  • Prepare accurate documentation for new clients, ensuring their insurance requirements are clearly understood and reflected.
  • Obtain renewal terms, research suitable market alternatives and prepare client presentations for review with Account Executives.
  • Coordinate renewal quotes and mid-term adjustments for existing clients, ensuring client information is recorded accurately and updated promptly on internal systems.
  • Manage insurer queries relating to client policies, including confirming cover, processing policies and following up on outstanding documentation.
  • Review policy documentation received from insurers, checking accuracy before bringing to Client.
  • Handle account queries and credit control matters, escalating any concerns to Account Managers in a timely manner.
  • Understand and apply relevant legal, regulatory and internal policy requirements when supporting clients and managing insurance contracts.

About You

  • Experience in larger commercial or corporate insurance across multiple classes of business would be highly regarded.
  • Cert CII qualification is preferred; progress towards Dip CII or ACII would be advantageous but is not essential.
  • Proven ability to work to targets within a regulated and measurable framework, consistently achieving agreed service standards.
  • Strong risk awareness when handling client information, with the judgement to identify potential issues and seek guidance where required.
  • Excellent relationship-building skills, with a strong client service focus and confident communication style.
  • Organised, proactive and process-driven, with the ability to plan ahead, meet deadlines and analyse information effectively.
  • High level of accuracy and attention to detail, with the initiative to support colleagues and contribute to team success.
  • Fully proficient in Microsoft Office.
  • Eligible to work in the UK.

#LI-JJG


Compensation and benefits

On top of a competitive salary, great teams and exciting career opportunities, we also offer a wide range of benefits.

Below are the minimum core benefits you’ll get, depending on your job level these benefits may improve:

  • Minimum of 25 days holiday, plus bank holidays, and the option to ‘buy’ extra days
  • Defined contribution pension scheme, which Gallagher will also contribute to
  • Life insurance, which will pay 4x your basic annual salary, which you can top-up to 10x
  • Income protection, we’ll cover up to 50% of your annual income, with options to top up
  • Health cash plan or Private medical insurance

Other benefits include:

  • Three fully paid volunteering days per year
  • Employee Stock Purchase plan, offering company shares at a discount
  • Share incentive plan, HMRC approved, tax effective, stock purchase plan
  • Critical illness cover
  • Discounted gym membership, with over 3,000 gyms nationally
  • Season ticket loan
  • Access to a discounted voucher portal to save money on your weekly shop or next big purchase
  • Emergency back-up family care
  • And many more…

We value inclusion and diversity

Inclusion and diversity (I&D) is a core part of our business, and it’s embedded into the fabric of our organisation. For more than 95 years, Gallagher has led with a commitment to sustainability and to support the communities where we live and work.

Gallagher embraces our employees’ diverse identities, experiences and talents, allowing us to better serve our clients and communities. We see inclusion as a conscious commitment and diversity as a vital strength. By embracing diversity in all its forms, we live out The Gallagher Way to its fullest.

Gallagher is Disability Confident Committed. We have pledged to make sure our recruitment process is inclusive and accessible, in addition to supporting our existing employees with any long-term health conditions or disabilities.

We understand that applicants may have disabilities, if you do, you may find some parts of the recruitment process more challenging than others. Don’t worry, we’re here to help, however, we can only do this if you let us know.

Should you require reasonable adjustments to your application, please get in touch with [email protected] . If you’d prefer to speak on the phone, please request a call back, leaving details, so we get in touch.

Our employing entity, Arthur J. Gallagher Services (UK) Limited, is proud to be accredited as a Living Wage employer with the Living Wage Foundation. We are committed to diversity and opportunity for all and are opposed to any form of less favourable treatment on the grounds of gender or gender identity, marital status, civil partnership status, parental status, race, ethnicity, colour, nationality, disability, sexual orientation, religion/ belief, age and those with caring responsibilities.

Gallagher believes that all persons are entitled to equal employment opportunity and prohibits any form of discrimination by its managers, employees, vendors or customers based on race, color, religion, creed, gender (including pregnancy status), sexual orientation, gender identity (which includes transgender and other gender non-conforming individuals), gender expression, hair expression, marital status, parental status, age, national origin, ancestry, disability, medical condition, genetic information, veteran or military status, citizenship status, or any other characteristic protected (herein referred to as “protected characteristics”) by applicable federal, state, or local laws.

Equal employment opportunity will be extended in all aspects of the employer-employee relationship, including, but not limited to, recruitment, hiring, training, promotion, transfer, demotion, compensation, benefits, layoff, and termination. In addition, Gallagher will make reasonable accommodations to known physical or mental limitations of an otherwise qualified person with a disability, unless the accommodation would impose an undue hardship on the operation of our business.

Senior Account Handler - Public Sector
Gallagher
Glasgow, Lanarkshire
Introduction

At Gallagher, we help clients face risk with confidence because we believe that when businesses are protected, they’re free to grow, lead, and innovate. You’ll be backed by our digital ecosystem: a client-centric suite of consulting tools making it easier for you to meet your clients where they want to be met. Advanced data and analytics providing a comprehensive overview of the risk landscape is at your fingertips. Here, you’re not just improving clients' risk profiles, you’re building trust. You’ll find a culture grounded in teamwork, guided by integrity, and fueled by a shared commitment to do the right thing. We value curiosity, celebrate new ideas, and empower you to take ownership of your career while making a meaningful impact for the businesses we serve. If you’re ready to bring your unique perspective to a place where your work truly matters; think of Gallagher.
 

Overview

We are seeking a Senior Account Handler to join our expanding corporate team in Glasgow.

 

At Gallagher, our clients are central to everything we do. You will be part of a collaborative and ambitious team focused on delivering strong client outcomes, building trusted relationships and supporting continued business growth.

 

Working closely with the Client Director and wider team, you will support existing clients and new business opportunities by applying your technical knowledge and communicating clearly and confidently. You will help deliver excellent service across sectors including Construction, Food Manufacturing, Hospitality and Leisure, Public Sector, Higher Education and Local Authorities.


How you'll make an impact

  • Prepare accurate documentation for new clients, ensuring their insurance requirements are clearly understood and reflected.
  • Obtain renewal terms, research suitable market alternatives and prepare client presentations for review with Account Executives.
  • Coordinate renewal quotes and mid-term adjustments for existing clients, ensuring client information is recorded accurately and updated promptly on internal systems.
  • Manage insurer queries relating to client policies, including confirming cover, processing policies and following up on outstanding documentation.
  • Review policy documentation received from insurers, checking accuracy before bringing to Client.
  • Handle account queries and credit control matters, escalating any concerns to Account Managers in a timely manner.
  • Understand and apply relevant legal, regulatory and internal policy requirements when supporting clients and managing insurance contracts.

About You

  • Experience in larger commercial or corporate insurance across multiple classes of business would be highly regarded.
  • Cert CII qualification is preferred; progress towards Dip CII or ACII would be advantageous but is not essential.
  • Proven ability to work to targets within a regulated and measurable framework, consistently achieving agreed service standards.
  • Strong risk awareness when handling client information, with the judgement to identify potential issues and seek guidance where required.
  • Excellent relationship-building skills, with a strong client service focus and confident communication style.
  • Organised, proactive and process-driven, with the ability to plan ahead, meet deadlines and analyse information effectively.
  • High level of accuracy and attention to detail, with the initiative to support colleagues and contribute to team success.
  • Fully proficient in Microsoft Office.
  • Eligible to work in the UK.

#LI-JJG


Compensation and benefits

On top of a competitive salary, great teams and exciting career opportunities, we also offer a wide range of benefits.

Below are the minimum core benefits you’ll get, depending on your job level these benefits may improve:

  • Minimum of 25 days holiday, plus bank holidays, and the option to ‘buy’ extra days
  • Defined contribution pension scheme, which Gallagher will also contribute to
  • Life insurance, which will pay 4x your basic annual salary, which you can top-up to 10x
  • Income protection, we’ll cover up to 50% of your annual income, with options to top up
  • Health cash plan or Private medical insurance

Other benefits include:

  • Three fully paid volunteering days per year
  • Employee Stock Purchase plan, offering company shares at a discount
  • Share incentive plan, HMRC approved, tax effective, stock purchase plan
  • Critical illness cover
  • Discounted gym membership, with over 3,000 gyms nationally
  • Season ticket loan
  • Access to a discounted voucher portal to save money on your weekly shop or next big purchase
  • Emergency back-up family care
  • And many more…

We value inclusion and diversity

Inclusion and diversity (I&D) is a core part of our business, and it’s embedded into the fabric of our organisation. For more than 95 years, Gallagher has led with a commitment to sustainability and to support the communities where we live and work.

Gallagher embraces our employees’ diverse identities, experiences and talents, allowing us to better serve our clients and communities. We see inclusion as a conscious commitment and diversity as a vital strength. By embracing diversity in all its forms, we live out The Gallagher Way to its fullest.

Gallagher is Disability Confident Committed. We have pledged to make sure our recruitment process is inclusive and accessible, in addition to supporting our existing employees with any long-term health conditions or disabilities.

We understand that applicants may have disabilities, if you do, you may find some parts of the recruitment process more challenging than others. Don’t worry, we’re here to help, however, we can only do this if you let us know.

Should you require reasonable adjustments to your application, please get in touch with [email protected] . If you’d prefer to speak on the phone, please request a call back, leaving details, so we get in touch.

Our employing entity, Arthur J. Gallagher Services (UK) Limited, is proud to be accredited as a Living Wage employer with the Living Wage Foundation. We are committed to diversity and opportunity for all and are opposed to any form of less favourable treatment on the grounds of gender or gender identity, marital status, civil partnership status, parental status, race, ethnicity, colour, nationality, disability, sexual orientation, religion/ belief, age and those with caring responsibilities.

Gallagher believes that all persons are entitled to equal employment opportunity and prohibits any form of discrimination by its managers, employees, vendors or customers based on race, color, religion, creed, gender (including pregnancy status), sexual orientation, gender identity (which includes transgender and other gender non-conforming individuals), gender expression, hair expression, marital status, parental status, age, national origin, ancestry, disability, medical condition, genetic information, veteran or military status, citizenship status, or any other characteristic protected (herein referred to as “protected characteristics”) by applicable federal, state, or local laws.

Equal employment opportunity will be extended in all aspects of the employer-employee relationship, including, but not limited to, recruitment, hiring, training, promotion, transfer, demotion, compensation, benefits, layoff, and termination. In addition, Gallagher will make reasonable accommodations to known physical or mental limitations of an otherwise qualified person with a disability, unless the accommodation would impose an undue hardship on the operation of our business.